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Problems with the maintenance of large mailing lists (RFC1211)

IP.com Disclosure Number: IPCOM000002025D
Original Publication Date: 1991-Mar-01
Included in the Prior Art Database: 2000-Sep-12
Document File: 42 page(s) / 85K

Publishing Venue

Internet Society Requests For Comment (RFCs)

Related People

A. Westine: AUTHOR [+2]

Abstract

Maintaining large mailing lists, especially the processing of error reports, poses many problems. Most of the examples come from the experience of managing the Internet Engineering Task Force (IETF) mailing list. Many examples are presented in this memo. Most of the specific problems shown have already been corrected.

This text was extracted from a ASCII document.
This is the abbreviated version, containing approximately 3% of the total text.

Network Working Group A. Westine

Request for Comments: 1211 J. Postel

ISI

March 1991

Problems with the Maintenance of Large Mailing Lists

Status of this Memo

This RFC discusses problems with maintaining large mailing lists,

especially the processing of error reports. This memo provides

information for the Internet community. It does not specify an

Internet standard. Distribution of this memo is unlimited.

Table of Contents

1. Introduction.............................................. 1

2. Discussion................................................ 1

3. Typical Problems.......................................... 3

3.1. Misdirected Error Reports................................. 3

3.2. Sublists.................................................. 3

3.3. Misdirected Requests...................................... 5

3.4. Misdirected Messages...................................... 5

4. Summary................................................... 5

APPENDIX A - I used to be on the List.......................... 6

APPENDIX B - Changing Addresses and Sublists................... 8

APPENDIX C - Sublists and Other Protocol Worlds................ 9

APPENDIX D - Errors from Hidden Hosts.......................... 10

APPENDIX E - No Postmaster..................................... 12

APPENDIX F - Examples of Error Messages........................ 14

5. Security Considerations................................... 53

6. Authors' Addresses........................................ 54

1. Introduction

Maintaining large mailing lists, especially the processing of error

reports, poses many problems. Most of the examples come from the

experience of managing the Internet Engineering Task Force (IETF)

mailing list. Many examples are presented in this memo. Most of the

specific problems shown have already been corrected.

2. Discussion

At USC - Information Sciences Institute (ISI) we maintain mailing

lists for the Internet Research Groups, the IETF, and other Internet

groups; about 25 lists altogether. We receive about 400 messages a

month requesting additions or deletions to these lists. There are

about 20 messages a day requesting changes to the lists.

We also receive about 300 error messages a month due to mail delivery

problems. Many of these are duplicates, but the net result is that

about 10 cases per day need to be investigated.

Many...