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Grocery Customer Aid

IP.com Disclosure Number: IPCOM000004469D
Publication Date: 2000-Nov-21
Document File: 4 page(s) / 70K

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The IP.com Prior Art Database

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IPCOM000004468D: IP.COM [+2]

Abstract

The present invention is a method and apparatus that takes a customer grocer card and returns, on a monitor in the grocery store, a list of items that are on sale that the customer had purchased in the past.

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This is the abbreviated version, containing approximately 95% of the total text.

Grocery Customer Aid.

Grocery stores are increasing technological involvement rapidly in order to attract customers, make shopping more convenient and to increase efficiency. Services that cater to each specific customer can result in the necessary competitive edge.

Consumer purchase tracking is currently used in most major grocer chains in the U.S. These tracking techniques are normally used for marketing and stocking purposes. Using existing tracking techniques of a customer's grocer card could be used to provide useful feedback to the customer as well.

How to use a customer's purchasing profile to inform him/her about sale items or available items that he/she has purchase in the past?

Customer purchase data is collected to a limited extent already in grocers. This information could be used to give customers access to information concerning items that they have purchased in the past so. What is needed is a way to use a customer's purchasing profile to inform him/her about sale items or available items that he/she has purchase in the past.

The present invention is a method and apparatus that takes a customer grocer card and returns, on a monitor in the grocery store, a list of items that are on sale that the customer had purchased in the past.

Figure 1 illustrates a system including a customer's grocer card 110, which the customer has used at the grocer in the past. The customer's grocer card 110 is swiped through a card scanner 120 that is electrically connected to a shopper terminal 130, which is located in the grocery store. Shopper terminal 130 is linked to a central grocer server 140. This connection exists through the internet or a direct connection. I.e. an in-house server. Shopper terminal 130 is also linked to printer 150, that produces a paper sale item list 160.

Figure 2 illustrates a method for returning a list of sale items to a customer including the steps:

Step 210: Shopper swipes grocer card

The shopper enters the store and swipes his magnetic grocer's card through the card scanner.

Step 220: Shopper profile is sent to grocer server

The profile ID is transmitted from the card scanner, to the shopper terminal and on to the grocer server.

Step 230: Server accesses shopper profile

The grocer server accesses the database of customer profiles and open's the corresponding shopper profile.

Step 240: Server cross-references sale items to profile

The grocer server cross-references the items listed in the shopper profile with those items currently on sale. The matching items are correlated into a list.

Step 250: Server returns resulting sale items to shopper terminal

After a list of current sale items is correlated, the grocer server returns the list to the shopper terminal. At the shopper terminal is the returned list is displayed on the monitor

Step 260: Terminal prints out a list of resultin...