Browse Prior Art Database

STORED AUDIO IN A RECEIVED CALL QUEUE

IP.com Disclosure Number: IPCOM000007512D
Original Publication Date: 1995-Nov-01
Included in the Prior Art Database: 2002-Apr-02
Document File: 1 page(s) / 48K

Publishing Venue

Motorola

Related People

Tom Ziomek: AUTHOR

Abstract

Received call queues are used in both channel- based and call-based dispatch consoles to retain a record of calls made by subscriber units. Channel- based consoles typically store only the subscriber unit's ID while call-based consoles include other information such as a status report or service request.

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MO7VROLA Technical Developments

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STORED AUDIO IN A RECEIVED CALL QIJEUE

by Tom Ziomek

  Received call queues are used in both channel- based and call-based dispatch consoles to retain a record of calls made by subscriber units. Channel- based consoles typically store only the subscriber unit's ID while call-based consoles include other information such as a status report or service request.

  This existing operation can be extended by stor- ing audio with the other information in the received call queue. Any voice message sent by the subscriber unit's operator can be digitized, either at the radio in a digital RF system or in the infrastructure for an analog system. The console can then store the digitized audio with the other call information in the received call queue. When a call is recalled from the call queue, its stored audio would be played back. This could be done automatically when the

corresponding call information is displayed from the queue and/or when the dispatcher enters an explicit "play" command. The stored audio would be deleted when its call is removed horn the call queue.

  This invention would extend call-based dispatch systems by storing additional information with received calls. This could be useful when the subscriber operator in the field needs to include infor- mation which they are unable to put in a data mes- sage. In addition, the need for a data terminal in addition to the subscriber unit would be eliminated.

  Channel-based dispatch syste...