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IP.com Disclosure Number: IPCOM000008648D
Original Publication Date: 1998-Mar-01
Included in the Prior Art Database: 2002-Jul-01
Document File: 1 page(s) / 73K

Publishing Venue

Motorola

Related People

Mike and Doug Cross: AUTHOR

Abstract

The reemergence of voice paging now presents an opportunity to add unique features to the pager itself to benefit the end user. In most cases, voice paging is well suited to sending messages and instructions that require no further action from the person that was paged, but on occasion there is a need to contact the originator of the page. This response usually takes the form of a "return call" requiring the person who was voice paged to note the information given and then initiate a return call.

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MOTOROLA Technical Developments

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by Mike and Doug Cross

  The reemergence of voice paging now presents an opportunity to add unique features to the pager itself to benefit the end user. In most cases, voice paging is well suited to sending messages and instructions that require no further action from the person that was paged, but on occasion there is a need to contact the originator of the page. This response usually takes the form of a "return call" requiring the person who was voice paged to note the information given and then initiate a return call.

  This process can present an inconvenience to the subscriber because the person must now listen to the page, hold the telephone hand set. and at the same time attempt to dial a return telephone num- ber. Would it not be admirable to allow the pager, with its built in speaker, to do some of the work for you? Two possibilities presents itself to add a very nice customer feature to the pager, and at the same time, open the possibility for increased revenue for the service provider.

  Scenario A-The system captures the number from the calling party either by Calling Line Identification (CLI), spoken words (voice recogni- tion), or by Frompting for (Dual Tone Multi Frequency) DTMF from the calling party who wishes to be called back. Once this information is obtained, it is then transmitted to the pager digitally along with the voice information. If a return call is necessary, the paged person only has to hold the voice pager over the mouth piece and the pager will generate the DTMF for the return call. The generation of the DTMF will...