Browse Prior Art Database

TELESERVICE VOICE TRANSMISSIONS ANNOTATED WITH WEB-ACCESS POINTERS

IP.com Disclosure Number: IPCOM000009362D
Original Publication Date: 1999-Jun-01
Included in the Prior Art Database: 2002-Aug-20
Document File: 5 page(s) / 299K

Publishing Venue

Motorola

Related People

Gabor Seymour: AUTHOR

Abstract

Imagine that you enter a car dealership show- room with your new, integrated wireless phone sup- porting both wireless Group Voice Call (GVC) ser- vices and an InfraRed (IR) -enabled Web-browsing service. It works for car shopping as follows.

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Developments Technical 0 M MOTOROLA

  TELESERVICE VOICE TRANSMISSIONS ANNOTATED WITH WEB-ACCESS POINTERS

by Gabor Seymour

A WEB-PHONE USAGE SCENARIO

  Imagine that you enter a car dealership show- room with your new, integrated wireless phone sup- porting both wireless Group Voice Call (GVC) ser- vices and an InfraRed (IR) -enabled Web-browsing service. It works for car shopping as follows.

  You notice several car models that you like. Before taking them out for a test-drive, you would like to know more about these models. You would like to see videoclips on how they drive in different road conditions and on different terrain while listen- ing on how the engine sounds. Perhaps, you would like to try some limited virtual-reality navigation- based driving of the vehicle shown to you. You would like to browse the specification details on the reliability of the parts, on the maintenance need, the pricing on various configuration options, delivery date commitments, financial arrangement packages, etc.

  You turn on your new phone and hold its IR- reader against the IR transmitter pinned to the vehi- cle sticker of one of the models that you liked. With a push of a button, the Universal Resource Locator

address (URL) of the home page for this car model at this dealership is transmitted to your phone. A few seconds later, you can view this homepage on the LCD screen of your phone and you can start brows- ing. You navigate using the keypad on your phone or you can navigate using your voice. You book- mark some of the pages for later retrieval.

immediately transmitted to your family members in the call. It's up to them to decide if they actually want to see that page on the LCD of their dispatch phone. You may select/preselect several pages for a single voice transmission of yours. At the receiving site, your family members may choose one or sever- al of these pages to view while they are listening to you or later.

WHY DON'T WE DO THIS NOW ?

  Your current dispatch phone could be an iDEN phone or any other Motorola RNSG dispatch phone. Currently, it does not have an IR reader, it does not have the LCD for WEB-browsing and it does not have the wide-band capability to receive multimedia with video content. But we could still build this type of supplementary services by adding more service software to the infrastructure and by configuring existing personal computers into this service at the sites where we use the phones.

A SCENARIO WITH EXISTING DEVICES

  You can browse the car-model web-pages using computer monitors installed in the showroom. You call a special 800 number that brings up the central home page for the dealership on a specific monitor that you select from your keypad. The home page has pointers to all of the models that you would like to view. You can select them from your keypad, or you can navigate using your voice with server-side speech-recognition.

  You have reviewed the information on most of The 800 number is operated by a URL Link...