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The improved user interface for synchronization of DB

IP.com Disclosure Number: IPCOM000010283D
Original Publication Date: 2002-Nov-15
Included in the Prior Art Database: 2002-Nov-15
Document File: 1 page(s) / 30K

Publishing Venue

IBM

Abstract

With the ever-increasing volume of notes/e-mail generation, recipients are overwhelmed and need more sophisticated sorting mechanisms to determine the priority of when (or whether) a particular note should be read. Users currently depend on superficially available information, such as date/time that a note was generated, the name of the user that sent the note, and information that appears in the subject line. This does not provide exhaustive categorization. The goal of this invention is to supplement the existing criteria with additional means of classification.

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The improved user interface for synchronization of DB

  First, classification can occur using biometric data from the sender. The biometrics can identify emotional information such as the writer's mood. This can be assessed using audio and visual characteristics such as smiling or frowning, that correlate with emotional states such as happiness, sadness, stress, etc. This allows the recipient to sort the barrage of information using a richer set of criteria than just name, time, and subject line. For customer service organizations, it may be important for them to address the needs of irate customers first, and this provides an additional mechanism to gauge the customer's attitude.

Another criterion to build into note categorization can be gleaned from the subject line or the content of the note itself. Using language processing methods, the subject line can become a sorting mechanism for a subset of key topics. In addition, topic identification can be derived from the content of the note.

A third criterion for note sorting can be a description of the external environment in which the note has been generated. Using cameras and other sensors, it is possible to mark notes from where they were written - at home, in the office, on the road, etc. With the advent of speech recognition to produce e-mail by speaking a message, this fact can be noted as well. Identification of the external environment can be used as a signal for the creator or recipient of the notes, as he/s...