Dismiss
InnovationQ will be updated on Sunday, Oct. 22, from 10am ET - noon. You may experience brief service interruptions during that time.
Browse Prior Art Database

Hold and UnHold indication on mobile telephony device

IP.com Disclosure Number: IPCOM000011991D
Original Publication Date: 2003-Mar-31
Included in the Prior Art Database: 2003-Mar-31
Document File: 6 page(s) / 132K

Publishing Venue

Motorola

Related People

Michael Brosnan: AUTHOR

Abstract

Method of far-end hold notification on mobile devices.

This text was extracted from a Microsoft Word document.
At least one non-text object (such as an image or picture) has been suppressed.
This is the abbreviated version, containing approximately 74% of the total text.

TITLE: Hold and UnHold indication on mobile telephony device

by Michael Brosnan

Abstract

Method of far-end hold notification on mobile devices.

Introduction

The paper deals with a particular usage scenario of a mobile device, and how it interacts with automated voice response systems or telephone systems that can put the user on hold.

Problem(s) To Be Solved

When a call is in progress, the only way a user knows he/she is on hold is if music is provided. For a mobile phone user it is annoying to have to hold a handset to one’s ear just to listen to music.

Proposed Solution to the Problem(s)
This solution is to indicate to the far end of a call that he/she is on hold by means of a message sent to the mobile phone. The mobile phone can then give an indication to the user by means of an audible signal and update the display to say “far end on hold”.
Since some mobile devices have peripherals attached that can access FM radio or mp3 players, it is also possible to play locally generated music.

Call Scenario steps.

1.       A makes a call to B.

2.       B puts the call on hold.

3.       A message is sent through the mobile exchange A from the PBX that B is connected to.� A’s mobile set receives the “far end hold” message and provides an audible and visible display message showing that the call is hold.

4.       A can put the phone down.

5.       B takes the call off hold.

6.       “far end off hold” message is sent from B’s PBX through the mobile exchange to mobile set A.

7.       Mobile set gives an aud...