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Browse Prior Art Database

Customer Preference File

IP.com Disclosure Number: IPCOM000012036D
Original Publication Date: 2003-Apr-03
Included in the Prior Art Database: 2003-Apr-03
Document File: 2 page(s) / 40K

Publishing Venue

IBM

Abstract

Standard customer prefrence file can make it easy for customers to store their product preferences information.

This text was extracted from a PDF file.
This is the abbreviated version, containing approximately 51% of the total text.

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Customer Preference File

       My idea is to create a standard file type that will store a consumers preferences for retail products. When a person uses this file type they would be able to track their favorite products and the products they dislike. This would help consumers track which products they enjoyed when they shop while also helping them to prevent buying products they were dissatisfied with. Special preferences file software would be developed that could be loaded on a storage device and would help the user maintain and display their preferences file in a user friendly format, this program would also allow for multiple files to be loaded together and viewed as one file. The file would be maintained by the consumer, and if they choose to they could allow a store have access to it. The advantage to the consumer would be that they would not have to worry about remembering their product preferences. It would also allow one consumer to see other profiles, making it easier when one person is purchasing products for other people. The retail establishments would benefit because they would obtain customer information and could see how certain products are popular, or disliked compared to others. Also, stores that have devices that could read these files would have the advantage of attracting people to their business. As a incentive of luring people into releasing these files to the store, the store may have added functionality to their preferences file software that could inform customers when their favorite items were on sale.

     The advantage to this is a user will now have all of their product preferences stored in a file instead of trying to pull this information from their own memory.

     Special preference file software would be created to create and maintain the preferences file. This software could be written to work on any type of storage device. This software could also run remotely from a server. This way a customer would only need to go to a web site and all of the options they needed would be there. The Software could add support for a bar code reader, or voice recognition device. If a user doesn't have access to these types of I/O, they could manually type their information in using a KB, or even use a graphical menu where the products could be selected with a mouse. To access and maintain the file a user or the software could put it on any type of server that is connected to the web. The preferences file software that will maintain this file will have web support and will automatically be able to pull a preferences file from a server (as long as the device is web enabled) with the click of a button after a one time configuration. The software would also be able to run on non web enabled devices, with these it would be able to transfer the data using any other type data connection (ex, RS232, infrared). The preferences could also be...