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A Method of Using Electronic Perpetual Vending Machine Operational Data to Detect Operational Problems with Vending Machines Networked Together via Either Wireless or Telephone Lines to a Managed Operations Central Server Environment and Notification of Problems via Electronic Means, Wireless Means, email Means, Pager Means, or Other Individually Addressable Device Means

IP.com Disclosure Number: IPCOM000015112D
Original Publication Date: 2001-Nov-05
Included in the Prior Art Database: 2003-Jun-20
Document File: 1 page(s) / 40K

Publishing Venue

IBM

Abstract

Disclosed is a model of using modern vending machine electronic perpetual operational data to detect vending machine operational problems and notification of said operational problems via electronic means, wireless means, email means, pager means, or other individually addressable device means, including fax means. Modern electronic vending machines can be networked together and contribute to customer satisfaction, and maximizing profit by reporting operational problems at very early threshold based limits.

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  A Method of Using Electronic Perpetual Vending Machine Operational Data to Detect Operational Problems with Vending Machines Networked Together via Either Wireless or Telephone Lines to a Managed Operations Central Server Environment and Notification of Problems via Electronic Means, Wireless Means, email Means, Pager Means, or Other Individually Addressable Device Means

    Disclosed is a model of using modern vending machine electronic perpetual operational data to detect vending machine operational problems and notification of said operational problems via electronic means, wireless means, email means, pager means, or other individually addressable device means, including fax means. Modern electronic vending machines can be networked together and contribute to customer satisfaction, and maximizing profit by reporting operational problems at very early threshold based limits.

The elements of this disclosure involve the monitoring of the inside functional componentry domain of the vending machine for physical success of all operational mechanics of the modern vending machine . This monitoring domain includes , but is not limited to power, power distribution, temperature, door opens and closes, column empties or jams, sold quantities for restocking and revenue accounting, compressor components, lights, levers, and buttons for user selections, and sales analysis for predictions of refill needs. Domains are customizable to business goals while thresholds allow the aler...