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Lotus Notes Knowledge Folders

IP.com Disclosure Number: IPCOM000015250D
Original Publication Date: 2002-Nov-23
Included in the Prior Art Database: 2003-Jun-20
Document File: 2 page(s) / 59K

Publishing Venue

IBM

Abstract

The use of e-mail as a primary communications vehicle between individuals has grown at a tremendous rate over the last 5-10 years. In many cases it is actually preferred over voice mail systems since it is easier to disseminate information to multiple recipients. It is not unusual for users to receive over fifty e-mail messages per day. This growth in e-mail volume has created a problem for many users. The problem centers on how a user manages their mail because of the sheer number of e-mails. The current management of mail centers on the use of folders. Users file mail into individual folders or even hierarchical folders. The problem is not so much filing mail but rather finding mail later. Given the current number of documents being processed we are beginning to see a breakdown in the hierarchical folder structure. Hierarchical folders provide a very logical structure for organizing information whether it is e-mail or files. However, like their physical counterparts, paper folders, they are largely one-dimensional. That is to say, you cannot easily put a document into more than one folder. Electronic e-mail systems such as Netscape Communicator or Microsoft Outlook Express allow a user to copy an e-mail into different folders. Other systems such Lotus Notes R5 don’t easily provide this capability. Folders are in essence a mechanism to associate taxonomy with a document. Folders provide a context for any given e-mail document. None of the referenced e-mail systems provides the tools or techniques necessary to effectively manage multi-dimensional e-mail taxonomy. Each taxonomy dimension in this disclosure is referred to as a context. Disclosed are a set of methods and tools for managing the classification of objects (e.g. e-mail documents) by allowing s imple and consistent cataloging of the objects and s imple location of an object context (a.k.a. taxonomy dimension). Simple and consistent cataloging of the objects consists of the following mechanisms: 1. A cataloging user interface (CATUI)

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Lotus Notes Knowledge Folders

  The use of e-mail as a primary communications vehicle between individuals has grown at a tremendous rate over the last 5-10 years. In many cases it is actually preferred over voice mail systems since it is easier to disseminate information to multiple recipients. It is not unusual for users to receive over fifty e-mail messages per day. This growth in e-mail volume has created a problem for many users. The problem centers on how a user manages their mail because of the sheer number of e-mails. The current management of mail centers on the use of folders. Users file mail into individual folders or even hierarchical folders. The problem is not so much filing mail but rather finding mail later. Given the current number of documents being processed we are beginning to see a breakdown in the hierarchical folder structure. Hierarchical folders provide a very logical structure for organizing information whether it is e-mail or files. However, like their physical counterparts, paper folders, they are largely one-dimensional. That is to say, you cannot easily put a document into more than one folder. Electronic e-mail systems such as Netscape Communicator or Microsoft Outlook Express allow a user to copy an e-mail into different folders. Other systems such Lotus Notes R5 don't easily provide this capability. Folders are in essence a mechanism to associate taxonomy with a document. Folders provide a context for any given e-mail document. None of the referenced e-mail systems provides the tools or techniques necessary to effectively manage multi-dimensional e-mail taxonomy. Each taxonomy dimension in this disclosure is referred to as a context.

Disclosed are a set of methods and tools for managing the classification of objects (e.g. e-mail documents) by allowing simple and consistent cataloging of the objects and simple location of an object context (a.k.a. taxonomy dimension).

Simple and consistent cataloging of the objects consists of the following mechanisms:

1. A cataloging user interface (CATUI)
2. Presentation of the CATUI via multiple controls

Figure 1 shows a CATUI, which presents the user with three context fields. By selecting the "down-twisty" graphic for each context field, the user is presented with a list of currently used contexts. Each context field allows the user to add a new context if the list presented is not stadequate. The 1 Context presents the user with a list of all currently used contexts. The 2 nd Context f...