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a service model in ISP using user and device subscription procedure through appliance control servers

IP.com Disclosure Number: IPCOM000015350D
Original Publication Date: 2002-Jan-03
Included in the Prior Art Database: 2003-Jun-20
Document File: 6 page(s) / 103K

Publishing Venue

IBM

Abstract

Disclosed is a unified management system of consumers' data in an internet service provider or an application service provider (ISP/ASP). Abstract: When someone registers data on him/herself or data on products(*) he/she bought to the product's supplier(**), the data goes through a mediation server prepared by each product maker. User(***)'s or product's data is submitted from some electrical equipment in home or from a terminal in a retail store. In a mediation server, some product's characteristics can be added to the data and finally stored in the database managed by ISP/ASP. : products can be services or rights. : the product's supplier includes product maker, service provider, and distributor in various industries.

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  a service model in ISP using user and device subscription procedure through appliance control servers

Disclosed is a unified management system of consumers' data in an internet
service provider or an application service provider (ISP/ASP).

Abstract:

    When someone registers data on him/herself or data on products(*) he/she
bought to the product's supplier(**), the data goes through a mediation server
prepared by each product maker. User(***)'s or product's data is submitted
from some electrical equipment in home or from a terminal in a retail store.
In a mediation server, some product's characteristics can be added to the data
and finally stored in the database managed by ISP/ASP.

(*) : products can be services or rights.
(**) : the product's supplier includes product maker, service provider, and
distributor in various industries.

(***) : user means a consumer who bought some products/services.

    This unified management system in ISP/ASP provides following new toll
services for users of various types of industry and product suppliers.

Information and contents delivery service for users.
In this case, a service requester pays charges for "information delivery
service" to the ISP/ASP and for "customer data usage" and "selling
support" to product suppliers which provides their customer's data.

Registered user data management service for users.
In this case, a product supplier pays a charge for "user data
management" to the ISP/ASP.

Registered product (or service) maintenance service for suppliers.
In this case, a product supplier pays a charge for "product( or service)
maintenance" to the ISP/ASP.

Purpose:

    Generally, consumers buy some products or services from various suppliers.
In the present circumstances, he/she must register data on him/herself and
purchased products/services to each supplier. On the other side, a
product/service supplier manages it's own customer and product/service data
only.

There are some difficulties for both supplier and consumer.

Supplier cannot deliver its new product/service information to consumers
who usually buy competitor's products/services or to consumers of other
industry.

Consumers need to register data on themselves or change registration
data to each supplier by the product/service..

Consumers need to contact each service counter by the product/service
for maintenance.

This disclosure proposes to set up a mediation server between consumers and

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product/service suppliers and manage all registered data in ISP/ASP totally.
As a result, this disclosure solves the difficulties and make ISP/ASP to
provide new toll services.

Configuration:

    Figure-1 describes a typical configuration of users, suppliers, and
ISP/ASP. Where 'users' means the consumers who bought a product/service from a
supplier.

Mediation Server

user management purchaced product/service management

User 1

ISP/ASP

Supplier A Supplier B

  user management service

information delivery service

product/service maintenance service

   user management service

informati...