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Improving Search engine results through user feedback

IP.com Disclosure Number: IPCOM000015801D
Original Publication Date: 2002-Jun-25
Included in the Prior Art Database: 2003-Jun-21
Document File: 1 page(s) / 39K

Publishing Venue

IBM

Abstract

Disclosed is a method to improve the quality of results that a search engine generates in response to a user query, using metrics based upon prior usage by other users. Currently when a user searches for a phrase or word on most search engines, the user doing the search cannot easily determine prior user satisfaction of the components of the database and the URLs returned. Prior users' responses and utilization of the results are an important indicator of the effectiveness of the individual components of the results. In this disclosure we propose a mechanism for incorporating prior user feedback as a response to the query results generated.

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Improving Search engine results through user feedback

Disclosed is a method to improve the quality of results that a search engine generates in response to a user query, using metrics based upon prior usage by other users. Currently when a user searches for a phrase or word on most search engines, the user doing the search cannot easily determine prior user satisfaction of the components of the database and the URLs returned. Prior users' responses and utilization of the results are an important indicator of the effectiveness of the individual components of the results. In this disclosure we propose a mechanism for incorporating prior user feedback as a response to the query results generated.

It is clear that not all the links returned by a search result are of equal value. A typical user of a Search engine will find that some links are useful while others are not. We are proposing a mechanism to communicate a particular user's view of the quality of information returned, back to the search engine. The user feedback would also be valuable to the Search engine administrator in evaluating the database, in assigning priorities or weights to the components of the database, and in reorganizing and deleting useless information etc. Such a facility would enable the Search engine to respond to customer queries with more pertinent information thereby resulting in improved customer satisfaction.

When the user submits a query to a search engine, the search engine generates...