Method to optimize engagements in a multiple engagement environment such as an amusement park, a convention or exhibit hall
Original Publication Date: 2002-Oct-20
Included in the Prior Art Database: 2003-Jun-21
AbstractMethod to optimize engagements in a multiple engagement environment such as an amusement park, a convention or exhibit hall
Method to optimize engagements in a multiple engagement environment such as
an amusement park, a convention or exhibit hall
Disclosed is a method for optimizing multiple engagements. Checkout facilities, amusement park operators, convention centers or any other environment where many people are after multiple engagements such as a ride or a certain booth don't have many ways to control the flow to the engagements. People spend time waiting in lines and miss engagement opportunities and facilities are either crowded or unused. Neither condition is satisfactory for the consumer or the provider.
Each individual files a engagement plan listing each engagement desired along with desired engagement times. A receiving server for the engagement environment, e.g. amusement park, receives a volume of the engagement data ahead of time and performs tentative scheduling arrangements to maximize the flow through the engagements for the environment and for the individual. Adjustments can be made in real-time for actual flows. The communications media can be any of LAN, wireless LAN, or other wireless network.
When the individual enters the environment, the individual is given a GPS-enabled engagement device or, optionally, is given an engagement service agent for the individual's personal GPS-enabled device. The individual is then guided through the engagements. Directions are given when needed. The location of the individual can be monitored so that slower moving individuals c...