Browse Prior Art Database

Priority Indicator for Incoming Phone Call / Page / Voice Mail

IP.com Disclosure Number: IPCOM000015948D
Original Publication Date: 2002-Sep-23
Included in the Prior Art Database: 2003-Jun-21
Document File: 1 page(s) / 37K

Publishing Venue

IBM

Abstract

Priority Indicator for Incoming Phone Call Page Voice Mail This invention discloses a solution to this problem whereby the recipient is notified as part of the notification of the incoming call (i.e. ringing/vibrating) as to the urgency of the incoming call. The caller would be provided a technique to indicate the urgency of the call. This indication of urgency could possibly be password protected to control who can mark a call as urgent. When an incoming phone call is detected, the recipient is not always in a convenient situation to take the call. The recipient can either not take the call or attempt to move to a more convenient location to take it. The recipient has no way of knowing the urgency of the call. The recipient typically would not want to miss a critically urgent call. On the other hand, the recipient would not want to leave a meeting just to find out the call was just FYI information. Even knowing the caller via caller id does not necessarily indicate the urgency. This same situation applies to voice mail messages and pages that simply request a call back. A typical embodiment of this invention could be as follows:

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Priority Indicator for Incoming Phone Call / Page / Voice Mail

This invention discloses a solution to this problem whereby the recipient is notified as part of the notification of the incoming call (i.e. ringing/vibrating) as to the urgency of the incoming call. The caller would be provided a technique to indicate the urgency of the call. This indication of urgency could possibly be password protected to control who can mark a call as urgent.

When an incoming phone call is detected, the recipient is not always in a convenient situation to take the call. The recipient can either not take the call or attempt to move to a more convenient location to take it. The recipient has no way of knowing the urgency of the call. The recipient typically would not want to miss a critically urgent call. On the other hand, the recipient would not want to leave a meeting just to find out the call was just FYI information. Even knowing the caller via caller id does not necessarily indicate the urgency. This same situation applies to voice mail messages and pages that simply request a call back.

A typical embodiment of this invention could be as follows:

     - The caller would add a suffix code (series of numbers) to the phone number or possibly enter the additional code while the phone is ringing. Different codes would typically indicate levels of urgency such as "Extremely urgent", "urgent", "FYI". Absence of the code would indicate a normal phone call with no specific urgency.

     - The r...