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A Balanced-Scorecard Front-end for Rational® ClearQuest®

IP.com Disclosure Number: IPCOM000021874D
Publication Date: 2004-Feb-16
Document File: 2 page(s) / 27K

Publishing Venue

The IP.com Prior Art Database

Abstract

Measuring effectiveness of IT strategies is done by using data contained in Rational® ClearQuest® customized database. The application presented is a PocketPC®-based front-end to deliver this information, which shows the operative status of all activities, as well as the tracking of every strategic subject, by presenting software metrics, based on a Balanced-Scorecard model.

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A Balanced-Scorecard Front-end for Rational® ClearQuest®

Measuring effectiveness of IT strategies can be done by using data contained in Rational® ClearQuest® customized database. The application presented is a Microsoft® PocketPC® based front-end to deliver this information, which shows the operative status of all activities, as well as the tracking of every strategic subject, by presenting software metrics, based on a Balanced-Scorecard model.

Rational ClearQuest can be used to inter-communicating each of specialty roles according to the customized processes, allowing control over almost all activities in the IT management area.

The efforts invested by a Development Office to accomplish its goals can be classified in 4 major categories: Incidents (activities triggered by user requirements and that can involve code adjustments o new features to implement); Planned Activities (those that respond to the systems strategic plan which is reached through interactive projects, thus by definition count with organized resources and a iteration based schedule); Agreements (any commitment between two IT members, between IT and other areas, or with other companies or organizations), and Risks Management (oriented to reduce the likehood of adverse situations to occur before the achievement of goals and projects of the area, or in order to mitigate the effects of those situations).

Such activities are implemented as record types in the implementation of Rational ClearQuest and are synchronized with handheld device to be displayed either separated or consolidated. The front-end application sh...