Browse Prior Art Database

SERVICE CALL PROCEDURE THRESHOLD MODIFIER

IP.com Disclosure Number: IPCOM000026684D
Original Publication Date: 1993-Apr-30
Included in the Prior Art Database: 2004-Apr-06
Document File: 2 page(s) / 107K

Publishing Venue

Xerox Disclosure Journal

Abstract

It is commonly known to use service thresholds to establish servicing intervals for electronic reprographic machines. There is an advantage to being able to adjust the service thresholds, in that the adjustment would assist the service person in isolating a problem in a particular module area. This, as compared to previous implementations where service thresholds were generally preset, allows additional flexibility for the service representative to tailor a specific electronic reprographic machine to a customer account.

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XEROX DISCLOSURE JOURNAL

SERVICE CALL PROCEDURE Proposed Classification THRESHOLD MODIFIER US. C1.355/206 Martin M. Millner
Lai c. Lam
John W. Schaben

Int. C1. G03g 21/00

I Error Log Threshold Modifier \

Select Threshold Area

~ ~~~ ~ ~~~

Threshold Current

- Area Threshold

Tray 3 5000

Stacker C Stacker D
PHM Area 1 8000 f

PHM Area 3 6500 -

Communications 20 Other 15

1Yii-h

20

Enter

PHM Area 2 7500 17

Xerographics 9

Threshold Adjustment

Tray 6 5000 Range: 4000 - 65,535

New Data

18

\ 16

XEROX DISCLOSURE JOURNAL - Vol. 18, No. 2 MarcWAprill993 149

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SERVICE CALL PROCEDURE THRESHOLD MODIFIER (Cont'd)

It is commonly known to use service thresholds to establish servicing intervals for electronic reprographic machines. There is an advantage to being able to adjust the service thresholds, in that the adjustment would assist the service person in isolating a problem in a particular module area. This, as compared to previous implementations where service thresholds were generally preset, allows additional flexibility for the service representative to tailor a specific electronic reprographic machine to a customer account.

As shown in the figure, touch-sensitive user interface screen 12 may be divided into two or more individual regions or windows upon selection of a service/diagnostic routine. Window 16 includes a set of touch sensitive scroller buttons 17 and a list of machine module areas in which corresponding threshold values have been set. As shown, the other region, window 18, is a threshold adjustment window. Window 18 includes the currently selected module title, along...