Browse Prior Art Database

FEATURE RESTRICTION ACCESS CAPABILITY

IP.com Disclosure Number: IPCOM000026827D
Original Publication Date: 1993-Dec-31
Included in the Prior Art Database: 2004-Apr-06
Document File: 2 page(s) / 102K

Publishing Venue

Xerox Disclosure Journal

Abstract

Over time, xerographic copiers have grown into complex machines, packing more and more features and capabilities into every new machine. This is due in part to meet specific application needs, but in part as a response to competitive pressures. Often these features, though needed by specific users and a key operator, are considered unsuitable and excessive for others who may have access to,the machine. In this situation, a customer is faced with four alternatives: (1) restricting the use of the machine to a limited number of users, (2) the purchase of a product without a give feature, (3) selection of an entirely different product that does not have the feature, or (4) the purchase of a machine with that feature and hope for the best.

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XEROX DISCLOSURE JOURNAL

FEATURE RESTRICTION ACCESS Proposed Classification CAPABILITY US. C1.355/201 Gregory King Int. C1. G03g 2100

Over time, xerographic copiers have grown into complex machines, packing more and more features and capabilities into every new machine. This is due in part to meet specific application needs, but in part as a response to competitive pressures. Often these features, though needed by specific users and a key operator, are considered unsuitable and excessive for others who may have access to,the machine. In this situation, a customer is faced with four alternatives: (1) restricting the use of the machine to a limited number of users, (2) the purchase of a product without a give feature, (3) selection of an entirely different product that does not have the feature, or (4) the purchase of a machine with that feature and hope for the best.

All four decisions result in a negative impact for both the customer and the supplier. The customer does not receive a product that meets the needs of his or her environment. Consequently, the supplier is then faced with the customer's satisfaction problem and a potential loss of revenue.

A particular example for the proposed feature restriction access capability would be a highlight color copier and editing features on a general usage machine. A customer may actually have application needs for the capabilities, but would be reluctant to purchase the feature because of concerns of other users having access to them. Unrestricted access could result in unproductive use of the machine and employee time, or improper use of equipment and additional co...