Browse Prior Art Database

MEMORY CARD SERVICE TOOL

IP.com Disclosure Number: IPCOM000026862D
Original Publication Date: 1994-Feb-28
Included in the Prior Art Database: 2004-Apr-06
Document File: 2 page(s) / 88K

Publishing Venue

Xerox Disclosure Journal

Abstract

Disclosed is the potential use of a memory card as an aid in servicing electronic reprographic, or xerographic, systems. As a customer service engineer tool, a RAM/ROM memory card may be used to perform a variety of functions, such as:

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XEROX DISCLOSURE JOURNAL

MEMORY CARD SERVICE TOOL

Frank R. Walsh U.S. C1.355/204 David M. Lynch

Proposed Classification

Int. C1. G03g 21/00

Disclosed is the potential use of a memory card as an aid in servicing electronic reprographic, or xerographic, systems. As a customer service engineer tool, a RAM/ROM memory card may be used to perform a variety of functions, such as:

1. Saving Customer Critical Files during servicing, where special billing or non-volatile memory (NVM) settings may be downloaded prior to service and uploaded once service is compete.

2. The memory card may include an active user interface diagnostic program which would allow the customer service engineer to distinguish a memory card failure or error from a machine-card interface failure. Such a feature would enable the customer service engineer to identify customer memory cards which are damaged.

3. The memory card may be used to upload standard machine configurations so as to enable immediate initialization of newly installed machines or those having experienced an NVM failure. Such a feature would also enable NVM revisions to be easily installed on such systems.

4. A built-in diagnostic routine on the memory card can be used to execute and monitor various customer billing schemes in order to identify and isolate billing information losses.

5. Machine service log information may be loaded onto the memory card and uploaded to the machine upon completion of the service.

6. The memory card may...