Browse Prior Art Database

INTERACTIVE COMMUNICATIONS WITH USERS OVER THE PHONE LINE

IP.com Disclosure Number: IPCOM000027128D
Original Publication Date: 1995-Jun-30
Included in the Prior Art Database: 2004-Apr-07
Document File: 2 page(s) / 55K

Publishing Venue

Xerox Disclosure Journal

Abstract

This proposal is the concept of equipping reprographic machines with a mechanism which enables interactive communication with users, over the phone line, in order to automatically dial a preprogrammed phone number in order to request replenishing of supplies such as paper, toner, staples etc. or answer phone calls from users requesting machine or job status and/or asking to get called when the machine is done with current jobs.

This text was extracted from a PDF file.
At least one non-text object (such as an image or picture) has been suppressed.
This is the abbreviated version, containing approximately 100% of the total text.

Page 1 of 2

XEROX DISCLOSURE JOURNAL

INTERACTIVE COMMUNICATIONS Proposed Classification WITH USERS OVER THE PHONE
LINE
Int. C1. G03g 15/00 Jodi F. Aboujaoude
John D. Sotack
R. Mitchell Vanduyn

U.S. C1.355/200

This proposal is the concept of equipping reprographic machines with a mechanism which enables interactive communication with users, over the phone line, in order to automatically dial a preprogrammed phone number in order to request replenishing of supplies such as paper, toner, staples etc. or answer phone calls from users requesting machine or job status and/or asking to get called when the machine is done with current jobs.

When a reprographic machine runs out of one of its supplies, all the uncompleted jobs are halted until somebody replenishes the exhausted supply (paper, toner, staples, etc. 1. This condition may go unnoticed until somebody goes to the machine site and reads the message displayed on the User Interface. Furthermore, in some cases, only the Key Operator may be able to replenish the missing supply, which would cause the down time to be even greater. When the machine is located relatively far from the users, it is inefficient for the user to walk to the machine and find that it is down or unavailable.

XEROX DISCLOSURE JOURNAL - Vol. 20, No. 3 May/June 1995 221

[This page contains 1 picture or other non-text object]

Page 2 of 2

222 XEROX DISCLOSURE JOURNAL - Vol. 20, No. 3 May/June 1995

[This page contains 1 picture or other non-text object]