Browse Prior Art Database

AUTOMATED SOFTWARE PATCH DISTRIBUTION

IP.com Disclosure Number: IPCOM000027190D
Original Publication Date: 1995-Aug-31
Included in the Prior Art Database: 2004-Apr-07
Document File: 2 page(s) / 104K

Publishing Venue

Xerox Disclosure Journal

Abstract

Modern document production equipment commonly employs data processing hardware to control the equipment operation in accordance with software loaded therein. Generally, the distribution and installation of patching software (e.g., problem fixes, version updates, or functional upgrades) for such data processing systems is limited to document production equipment allowing soft-loadable upgrades, for example, printing systems having the capability to read removable media. Even in system having soft-load capability, such an upgrade commonly requires the writing of the tested upgrade software to disk (or tape), the mass reproduction of the disk, the distribution of the disk to technical service personnel, and the actual upgrade installation during a scheduled maintenance period. This manual process has several drawbacks. First, the process itself is time consuming - requiring the presence of a technical service representative for installation of the patch. Second, the time required for the installation of patches generally involves a disruption in the operation of the document processing equipment. Moreover, the process becomes particularly cumbersome when an "emergency" patch is necessary.

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XEROX DISCLOSURE JOURNAL

AUTOMATED SOFTWARE PATCH Proposed Classification DISTRIBUTION U.S. C1.364/192 Ashok V. Godambe
Int. John A. Kusse C1. G05b 19/42

Modern document production equipment commonly employs data processing hardware to control the equipment operation in accordance with software loaded therein. Generally, the distribution and installation of patching software (e.g., problem fixes, version updates, or functional upgrades) for such data processing systems is limited to document production equipment allowing soft-loadable upgrades, for example, printing systems having the capability to read removable media. Even in system having soft-load capability, such an upgrade commonly requires the writing of the tested upgrade software to disk (or tape), the mass reproduction of the disk, the distribution of the disk to technical service personnel, and the actual upgrade installation during a scheduled maintenance period. This manual process has several drawbacks. First, the process itself is time consuming - requiring the presence of a technical service representative for installation of the patch. Second, the time required for the installation of patches generally involves a disruption in the operation of the document processing equipment. Moreover, the process becomes particularly cumbersome when an "emergency" patch is necessary.

Accordingly, the present disclosure is directed to a method of improving the efficiency of implementing software patches and upgrades. Proposed is the use of the known remote interactive communications (RIC) with document production equipment to automatically establish communications with the a piece of document production equipment, update the necessary software or a portion the...