Browse Prior Art Database

Smarter Instant Messaging

IP.com Disclosure Number: IPCOM000027252D
Original Publication Date: 2004-Apr-07
Included in the Prior Art Database: 2004-Apr-07
Document File: 3 page(s) / 290K

Publishing Venue

IBM

Abstract

Smarter Instant Messaging

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Smarter Instant Messaging

Instant messaging (IM) is becoming increasingly popular as this type of software becomes more integrated within various Internet Service Provider (ISP) portals, operating system desktop, and electronic mail packages.

IM allows instant communication without face or voice contact. While computer text messaging has been around for many years, there are inherent problems with this type of communication. Due to the lack of visual or vocal cues, IM users are at a disadvantage when using this communication medium. Due to the rapid speed of the interactions and relatively short conversations, IM users may not have enough interaction to learn their IM partner's style and fully understand their communication patterns. This can result in IM messages not being received in the intended way by the sender.

This article proposes a methodology for training IM users to adapt to their messaging partner's behaviors. By allowing the sender to select predefined text or symbols to be sent to their IM partner at the beginning of the conversation, the receiver has a defined set of actions to assist in the communication exchange. When selected, these actions are inserted into the IM window to simplify and speed the exchange of communication between the sender and receiver.

For example: Some users don't choose to end their conversations with "bye" at the end of an IM conversation while some IM users don't know when the IM session is over until they see a "bye" exi...