Browse Prior Art Database

Service on Demand

IP.com Disclosure Number: IPCOM000031595D
Original Publication Date: 2004-Oct-25
Included in the Prior Art Database: 2004-Oct-25
Document File: 2 page(s) / 127K

Publishing Venue

Siemens

Related People

Juergen Carstens: CONTACT

Abstract

Cable Network Providers offer services on demand. This covers the activation/deactivation of individual services depending on the subscription of the customer. Currently a subscription of a service needs manual interaction from the Cable Network Provider. A technician is sent to the customer's house to install the proper hardware and to activate the service.

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Service on Demand

Idea: António Garcia Rugeroni Ahlers, PT-Lisbon

Cable Network Providers offer services on demand. This covers the activation/deactivation of individual services depending on the subscription of the customer. Currently a subscription of a service needs manual interaction from the Cable Network Provider. A technician is sent to the customer's house to install the proper hardware and to activate the service.

It is proposed, to implement the feature "Service on Demand" in the following way. Each subscriber's cable CPE (Customer Premises Equipment) input (coaxial or satellite) is linked to an external "Service on Demand"-modem, controlled by a centralized platform, handled by the cable network CRM (Customer Relationship Management). The CRM interacts with the "Service on Demand"-modems enabling/disabling the complete service. The CRM is able to remotely control all subscriber's "Service on Demand"-modems via the installed cable network (Fig 1). The modem is composed of one input and several outputs - one per each CPE subscriber. Each output consists of two circuits: The "scrambler controller" and the "scrambler circuit" (Fig. 2). The signal is scrambled/not scrambled accordingly to the subscription of the service by the customer. The default configuration is to not scramble: The clear/unscrambled input signal is looped directly to the output (the subscriber's CPE input). Each time the customer contacts the CRM to activate/de-activate the service, t...