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A system to manage remotely located information processing devices

IP.com Disclosure Number: IPCOM000032934D
Original Publication Date: 2004-Nov-19
Included in the Prior Art Database: 2004-Nov-19
Document File: 3 page(s) / 27K

Publishing Venue

IBM

Abstract

Disclosed is a system or a method that manages an information processing device (also referred as "a client system" hereafter) located remotely, where an administrator right is required to perform the expected system management tasks. The system electronically provides an administrator right to a task from a remote location in the same manner.

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A system to manage remotely located information processing devices

Disclosed is a system or a method that manages an information processing device (also referred as "a client system" hereafter) located remotely, where an administrator right is required to perform the expected system management tasks. The system electronically provides an administrator right to a task from a remote location in the same manner.

In order to maintain a client system (update system configuration, installation of software, etc.), a system administrator right is sometimes required. In case a system administrator needs to maintain a client system which is remotely located, the system administrator may need to visit to the location, or operate it from a remote location using general system management tool. Visiting a client location is a costly solution, and therefore, system management tools are widely used. In case of system management tools, however, an agent program for the tool needs to be installed on each client system as a prerequisite. Consequently, a system administrator must visit the client location to install the agent program first. This is required only one time, however, it is costly as client systems often located at multiple locations nation wide. Also, the agent program requires to be active all the time as a background task in the client system, which consumes a certain amount of system resources.

This invention is to resolve such situations. It does not require an agent program residing in a client system, thus a system administrator does not need to visit a client system location. This result in a cost saving on maintaining a client system.

Fig 1 shows elements of the disclosed system and their relationship.

Component 1. A server for client system management that a system administrator uses Component 2. A program to manage client systems for the system administrator Component 3. A maintenance program that runs on target client system and a command set to execute the maintenance program
Component 4. A client system that is remotely located, and to be managed Component 5. A control program 1 that runs on the client system, which runs with limited

(or end) user mode

Component 6. A control program 2 that runs on the client system, which runs with administrator mode
Component 7. A script file that includes necessary information to run the program Component 8. A network between the management server and the client system Component 9. Information of the administrator right for the client system

Role of each component / Relationship among above components:

A management server (Component 1) and a target client (Component 4) are connected by a network (Component 8).

A management program (Component 2), which is used by the system administrator to manage Component 4, runs on the management server (Component 1).

A maintenance program and an instruction document, control program 1, control...