Browse Prior Art Database

User Interface for Audio Communication System

IP.com Disclosure Number: IPCOM000050760D
Original Publication Date: 1982-Dec-01
Included in the Prior Art Database: 2005-Feb-10
Document File: 7 page(s) / 63K

Publishing Venue

IBM

Related People

Boies, SJ: AUTHOR [+5]

Abstract

This article describes a communication system using a telephone set which enables a user to compose, delete, move, and edit audio messages, audio memos, dictated letters and documents, and to distribute or receive the same from any other person or telephone set. The described system includes a special user interface, means for storing audio data in digital form, means for storing various commands for operation on the audio data, and a keyboard for commanding different functions upon the audio data and for entering strings of characters or commands associated with voice usage. Background to Problem.

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User Interface for Audio Communication System

This article describes a communication system using a telephone set which enables a user to compose, delete, move, and edit audio messages, audio memos, dictated letters and documents, and to distribute or receive the same from any other person or telephone set. The described system includes a special user interface, means for storing audio data in digital form, means for storing various commands for operation on the audio data, and a keyboard for commanding different functions upon the audio data and for entering strings of characters or commands associated with voice usage. Background to Problem.

Non-interactive communications provide a permanent record and have traditional distribution methods (e.g., U. S. Mail, public libraries), but these require very expensive, time consuming transcription (typing) and editing. Multiple copies are often required, and distribution is very slow.

Interactive communications have speed advantages (usually) , and allow voice intonation which carries much information. But interactive communication has become increasingly difficult. Studies show business people are unavailable over half the time, due to being on the telephone, out of their offices, and in meetings. Business people make 20 or so telephone calls each day, completing less than half of them to the party they want to talk with. They almost never leave a content message with a secretary, but rather a message to "call me back", and, of course, when the call-back is made, the same statistics apply. Thus, this call may not be completed. Because of frequent travel, both local and long distance, business people often do not know where the person is that they want to communicate with. Thus, locating people in time and space has become an increasingly improbable task. General Solution.

What is needed is a communication system that can be used directly by a person (without involving the cost and potential errors of a human intermediary specialist); that can be used from anywhere; that is sufficiently powerful to be useful by including the necessary broad range of communication needs; that communicates directly with people, not things (e.g., computer data bases) ; that handles soft information (opinions, attitudes, predictions, emotions) as well as hard information (facts, numbers, propositions) ; that handles information with a short life-time as well as a long life-time; that automatically updates itself; that is very easy to learn and easy to use; and that teaches people about itself.

Described herein are the best features of both non-interactive and interactive communication systems for speech filing. The system, called EASYCOMM, which is applicable to speech filing systems generally, allows a person to compose (edit, review, insert, delete, annotate, structure) a message, memo, document; to distribute this to any person in the world; and to receive a message, memo, or document from any person in t...