Browse Prior Art Database

Full Automatic Intercept System

IP.com Disclosure Number: IPCOM000060821D
Original Publication Date: 1986-May-01
Included in the Prior Art Database: 2005-Mar-09
Document File: 2 page(s) / 37K

Publishing Venue

IBM

Related People

Dorak, JJ: AUTHOR [+5]

Abstract

The article describes telephone call handling apparatus for providing a large variety of pre-recorded announcements in response to calls to "out-of-service" numbers. Depending on the call destination, the subject system derives a related announcement, from either a source of "canned" phrases or an audio distribution system (ADS) file, without operator intervention. Thus, the system can present a complex variety of recorded announcements including names, etc. Automatic intercept is a telephone network function whereby a subscriber who dials an "out-of-service" number is routed to a voice recording or telephone company operator. In today's installed systems, the basic phrases (i.e. "the number you have dialed", "has been changed to", etc.) are stored in memory and concatenated to make sentences.

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Full Automatic Intercept System

The article describes telephone call handling apparatus for providing a large variety of pre-recorded announcements in response to calls to "out-of-service" numbers. Depending on the call destination, the subject system derives a related announcement, from either a source of "canned" phrases or an audio distribution system (ADS) file, without operator intervention. Thus, the system can present a complex variety of recorded announcements including names, etc. Automatic intercept is a telephone network function whereby a subscriber who dials an "out-of-service" number is routed to a voice recording or telephone company operator. In today's installed systems, the basic phrases (i.e. "the number you have dialed", "has been changed to", etc.) are stored in memory and concatenated to make sentences. This limits the possible responses to a few phrases and any combination of digits. Lengthy or complex messages such as when five doctors split up their group practice and the one phone number must now reference five phone numbers (split referral) were not economically possible without human intervention. This is due somewhat to the lack of storage, but mostly to the inability of the "canned" phrases to be used to construct the names
(i.e., speech synthesis) of the five doctors. The system disclosed herein is illustrated in the drawing in block diagram. Processors are used to create and store the database, namely the intercept maintenance processor (IMP) and intercept inquiry processor (IIP), and a database access processor to control an e...