Browse Prior Art Database

Central Servicing Center

IP.com Disclosure Number: IPCOM000090246D
Original Publication Date: 1969-Mar-01
Included in the Prior Art Database: 2005-Mar-05
Document File: 2 page(s) / 42K

Publishing Venue

IBM

Related People

Loeber, NC: AUTHOR

Abstract

The system is for providing centralized testing and maintenance of remote computer systems. A central location is equipped with computer 10 for conducting testing and control, switching center 11 including buffers, and bank of various spare units 12. Center 11 is operable to connect either computer 10 or units 12 or both to a telephone network. All remote computer systems 13 to be centrally serviced are equipped with a special interface and buffer 14 connected to specific main terminal points in the CPU and the computer system.

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Central Servicing Center

The system is for providing centralized testing and maintenance of remote computer systems. A central location is equipped with computer 10 for conducting testing and control, switching center 11 including buffers, and bank of various spare units 12. Center 11 is operable to connect either computer 10 or units 12 or both to a telephone network. All remote computer systems 13 to be centrally serviced are equipped with a special interface and buffer 14 connected to specific main terminal points in the CPU and the computer system.

Computer 10 is programmed to run various preventive maintenance tests on computers 13 at regular intervals. If the tests identify a potentially defective unit or if an operational failure occurs, computer 10 runs additional diagnostic programs to specifically locate the defect. The local field engineer at the remote location as well as the central location is then alerted by a message at consoles. Computer 10 then identifies the questionable unit and replacement procedure. If no field engineer can immediately repair the defect, center 11 operates remote interface 14 to disconnect the defective unit. Center 11 is then operated by computer 10 to connect a spare unit from among the bank of spares via the telephone lines to the remote system to thus provide a temporary substitution for the defective unit. A field engineer can then repair the defective unit off-line. After the unit is replaced or repaired, computer 10 r...