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Browse Prior Art Database

Telephone Message-Handling Program

IP.com Disclosure Number: IPCOM000099228D
Original Publication Date: 1990-Jan-01
Included in the Prior Art Database: 2005-Mar-14
Document File: 1 page(s) / 57K

Publishing Venue

IBM

Related People

Robertson, DA: AUTHOR

Abstract

This disclosure describes an online program for VM that provides a telephone receptionist with 'Called Status' when taking a telephone message and the to electronically record and distribute messages taken. These messages are stored in each user's VM and are available immediately if the user is signed to his VM system, or the next time the user signs onto system.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 61% of the total text.

Telephone Message-Handling Program

       This disclosure describes an online program for VM that
provides a telephone receptionist with 'Called Status' when taking a
telephone message and the to electronically record and distribute
messages taken.  These messages are stored in each user's VM and are
available immediately if the user is signed to his VM system, or the
next time the user signs onto system.

      Two execs and one data base file make up this package. EXEC is
used by the receptionist to call up three screens.  Screen (1) is
used by the to identify the 'Called Party'.  Once entered, (2) is
presented to the receptionist showing the sign in/out status and any
special to the receptionist.  Also included on (2) is a formatted
telephone memorandum skeleton, to the yellow telephone memorandums
used throughout  Once the receptionist has entered the information on
(2), it is sent to the user's VM reader.

      PHONMEMO DATABASE provides PHONMEMO EXEC with name, number,
NODEID, USERID and 'sign in/out' status and without receptionist's
intervention as updates are received from the users.  All other
fields manually configured by the receptionist's and require only
when a user has a telephone number, NODEID USERID change.

      PHONEMSG EXEC is commonly used by all users to update sign
in/out status field in the receptionist's PHONMEMO  This exec
provides the user a single formatted for sending status information
to the receptionist. space is pr...