Browse Prior Art Database

Computer-Telephone Software Interface

IP.com Disclosure Number: IPCOM000101836D
Original Publication Date: 1990-Sep-01
Included in the Prior Art Database: 2005-Mar-17
Document File: 2 page(s) / 74K

Publishing Venue

IBM

Related People

Berkson, SG: AUTHOR [+3]

Abstract

The disclosed telephone interface makes use of graphical interfaces available on microcomputers. In an office environment, both telephones and computers are common, and it is natural to access telephone functions via the computer keyboard and display, as opposed to using the separate and limited physical devices of the telephone unit.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Computer-Telephone Software Interface

       The disclosed telephone interface makes use of graphical
interfaces available on microcomputers. In an office environment,
both telephones and computers are common, and it is natural to access
telephone functions via the computer keyboard and display, as opposed
to using the separate and limited physical devices of the telephone
unit.

      The telephone unit can be hidden completely from the user since
only the receiver and microphone are required. The telephone is then
operated via the computer input and output devices. A software
program is executing on the computer which is capable of providing an
interface to the telephone. The figure illustrates a display
interface and a variety of functions provided by the software.

      MENU BAR - A menu bar containing functions such as "tele"phone
directory searches, and other options.

      DIALING AREA - A keypad for dialing which responds to input
from a mouse or keypad, provides audible feedback, and displays the
entire dialed number in a display area.

      A COLUMN OF LINE BUTTONS - For each line a separate button is
available which is used to select or deselect a certain telephone
line.  When a line is ringing or on hold, the line button is flashing
at a rate to indicate this activity visually.

      LINE STATUS COLUMN- For each line, a line of status information
is displayed, indicating the state of that line. For example, it
might say "on hold", or "connected to an incoming call".

      DESTINATION COLUMN - Fo...