Browse Prior Art Database

Discrepancy Alert Method

IP.com Disclosure Number: IPCOM000102192D
Original Publication Date: 1990-Nov-01
Included in the Prior Art Database: 2005-Mar-17
Document File: 2 page(s) / 51K

Publishing Venue

IBM

Related People

Gregory Jr, WD: AUTHOR

Abstract

Disclosed is an alert method as a module of code within a real-time interactive tracking and control system. The module bundles the available information regarding the nature of a work-stopping discrepancy from the point where the problem is identified and communicates it to decision-makers in other business areas working on different systems. In the disclosed method, the worker discovering the discrepancy would initiate the alert system by pressing a function key on a terminal such as a directly attached terminal or a radio frequency input device. The system would package the relevant information and transmit as an office-system message, then activate a radio paging device to alert the decision-maker of the occurrence of a problem.

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This is the abbreviated version, containing approximately 100% of the total text.

Discrepancy Alert Method

       Disclosed is an alert method as a module of code within a
real-time interactive tracking and control system.  The module
bundles the available information regarding the nature of a
work-stopping discrepancy from the point where the problem is
identified and communicates it to decision-makers in other business
areas working on different systems.  In the disclosed method, the
worker discovering the discrepancy would initiate the alert system by
pressing a function key on a terminal such as a directly attached
terminal or a radio frequency input device.  The system would package
the relevant information and transmit as an office-system message,
then activate a radio paging device to alert the decision-maker of
the occurrence of a problem. The message displayed on the pager would
be a sequence number that relates to the information packet
describing the discrepancy.

      The decision-maker then approaches a terminal in his work area
and inputs the sequence number.  This would give a status of the
problem with information that would facilitate quick resolution
without reliance on telephone or face-to-face meetings.

      Upon resolution of the problem, the decision-maker would input
the instructions into the system.  The worker would receive this
notification upon the next refresh of his screen so that the work
packet could be resumed.