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Post-Receipt Acknowledgement Request Modification

IP.com Disclosure Number: IPCOM000103894D
Original Publication Date: 1993-Feb-01
Included in the Prior Art Database: 2005-Mar-18
Document File: 2 page(s) / 61K

Publishing Venue

IBM

Related People

Fitzpatrick, GP: AUTHOR [+2]

Abstract

In typical electronic office environments, users exchange mail objects containing a variety of information pertaining to distribution status. This information often includes Acknowledgements (Acks) Confirmation of Delivery, Confirmation of Arrival, Receipt Notification, etc. Often, the originator of a distribution may wish to change the status request after the distribution has been sent out. This includes the situation in which the recipient has already received and viewed the mail object. Currently, there is no method by which an originator may specify that such changes be made to an already-sent mail distribution.

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Post-Receipt Acknowledgement Request Modification

      In typical electronic office environments, users exchange mail
objects containing a variety of information pertaining to
distribution status.  This information often includes
Acknowledgements (Acks) Confirmation of Delivery, Confirmation of
Arrival, Receipt Notification, etc.  Often, the originator of a
distribution may wish to change the status request after the
distribution has been sent out.  This includes the situation in which
the recipient has already received and viewed the mail object.
Currently, there is no method by which an originator may specify that
such changes be made to an already-sent mail distribution.

      Provided is a software process which allows originators of mail
distributions to remotely change distribution status requests,
including cases in which the recipient has received and viewed the
mail object.

      A new distribution object type is provided, namely, the MODIFY
DISTRIBUTION ACK REQUEST (MDAR) object.  This architected object
contains its own UDI (Unique Distribution Identifier).  In addition,
the object contains, in its request (profile) set, the UDI of the
target (already-sent) mail item, as well as the specific Ack
request(s) to be changed in the target.  In addition, this approach
allows the MDAR object to be linked to the original mail distribution
item.

      When the recipient's mail process receives the MDAR, it
analyzes the distribution profile to find the target UDI.  If that
target UDI is within the process's domain, the process modifies the
Ack request object of the target mail item, per the instructions
received from the MDAR.  If successful, the MDAR is then dis...