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Methodology for Mail Delivery in a Multi-Media Environment

IP.com Disclosure Number: IPCOM000104469D
Original Publication Date: 1993-Apr-01
Included in the Prior Art Database: 2005-Mar-19
Document File: 2 page(s) / 81K

Publishing Venue

IBM

Related People

Manthuruthil, GC: AUTHOR [+3]

Abstract

This article provides a mechanism whereby a person can receive (send) mail irrespective of the mail system in which it was created (received).

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Methodology for Mail Delivery in a Multi-Media Environment

      This article provides a mechanism whereby a person can receive
(send) mail irrespective of the mail system in which it was created
(received).

An Office environment may provide support for multiple mail systems
that may include:

o   Postal mail
o   Electronic mail
o   Fax mail
o   Voice mail
o   Video mail

      Within these enterprises, some workgroups may have access only
to one of the mail systems while some other workgroups may have
access to a different mail system.  There is a need for these
workgroups to exchange mail.  The following problems exists in this
environment:

o   The originator is required to have access to the recipient's mail
    system to send mail.
o   The originator needs to keep track of receiver's mail systems
    when multiple mail mediums are supported in the enterprise.
o   The originator, who wants to send the same message to a number of
    recipients accessing different mail mediums, may be required to
    generate the mail in all mail mediums.
o   If the originator likes to keep a copy of all the mail messages,
    the management and control of the messages becomes difficult.

      This article proposes a new service called the "Multi-media
Mail Delivery service (MMDS)".  This service allows different
workgroups using disparate mediums to send and receive mail.

      This new service enhances the Address Book database by adding
new fields containing information about each person's preferred mail
medium.  Before delivering a mail item, first the new fields
containing the person's preferred mail medium is searched to find out
the medium desired by each person.  The Address fields required for
delivery in that medium is then retrieved from the Address Book.  For
example, in the case of postal delivery, the postal address fields
are read, but in the case of electronic delivery, the electronic
address (SNA, X.400 etc.) fields are read.  If the mail origination
medium is different from the recipient's medium the MMD Service will
call the appropriate conversion service to convert the mail item to
...