Browse Prior Art Database

Automated Delegated Work Assignment and Reminder Add for Due Date and Time

IP.com Disclosure Number: IPCOM000104983D
Original Publication Date: 1993-Jun-01
Included in the Prior Art Database: 2005-Mar-19
Document File: 2 page(s) / 115K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

A methodology is described which allows a person to configure a table that automatically delegates work items. Additionally, a reminder is automatically added to remind persons of the associated due date.

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This is the abbreviated version, containing approximately 52% of the total text.

Automated Delegated Work Assignment and Reminder Add for Due Date and Time

      A methodology is described which allows a person to configure a
table that automatically delegates work items.  Additionally, a
reminder is automatically added to remind persons of the associated
due date.

      Mail distributions, such as those found in Document Interchange
Architecture (DIA) networks, support attributes in what is know as
the manipulated by receiving mail applications.  Some are read-only,
some are modifiable.  Some attributes are used to indicate to the
recipient of the associated mail item a due date for which content in
the mail item must be acted upon.  Often, a user files away the mail
item and forgets about the due date.  Furthermore, there are atypical
user scenarios that can occur where the user may never see the due
dat and time, as indicated in one of the following distribution
attributes: ACTION DUE DATE/TIME, COMPLETION DATE/TIME, EXPIRATION
DATE/TIME and REPLY BY DATE/TIME.  Many times documents are sent to
individuals who do not have responsibility for the particular subject
of interest.

      A user who is a manager receives many mail items which must be
delegated to other employees.  It takes much time to sort through
mail items in order to appropriately delegate them.  A method for
automatically delegating due dates and work thereof to intended
subordinates is needed.

      This article describes a service which allows a person to
configure a table that automatically delegates work items.  The table
is a list of users, each of which have an assigned list of attribute
search keywords.  Mail applications which support due date attributes
such as ACTION DUE DATE/TIME, COMPLETION DATE/TIME, EXPIRATION
DATE/TIME and REPLY BY DATE/TIME are used to compare associated
document attributes with configured keywords for determining and
preparing reminders for a user's reminder service.  For example, a
manager with a user id BOSS @ NODE41B sets up a delegation table
containing the following:

BILL  @ NODEHQ2  (2 hours, 10 minutes):
          SUBJECT: 'MAIL, 'LAB SETUP'

LARRY @ NODEHQ2  (2 hours, 5 minutes):
          SUBJECT: 'SCHEDULE', 'PLAN'
          CONTENT: 'SCHEDULE', 'DELIVERABLE DATE'

JOE   @ MSNVM2 (3 hours, 5 minutes):
          CONTENT: 'PTR', 'APAR'
          REFERENCE: 'PROBLEM'

      Any mail items received by BOSS @ NODE41B with a subject
containing the strings 'SCHEDULE' or 'PLAN' will automatically cause
a reminder to be created for Larry (on Larry's system) and the mail
item will be forwarded to Larry with an  attachment message saying
the item was automatically delegated.  The reminder is set to execute
the specified amount of time (e.g., 2 hours) prior to the due
date/time and continue reminding at specified intervals (e.g., 5
minutes) thereafter until the delegated recipient (e.g., LARRY)
achkowledges the reminder (i.e....