Browse Prior Art Database

Remote Telephone Feature Controller via Electronic Distribution

IP.com Disclosure Number: IPCOM000104998D
Original Publication Date: 1993-Jun-01
Included in the Prior Art Database: 2005-Mar-19
Document File: 2 page(s) / 98K

Publishing Venue

IBM

Related People

Salahshour, A: AUTHOR [+2]

Abstract

With the advent of special telephone services such as "Call Waiting", "Cancel Call Waiting", "Call Forwarding", etc., a need has arisen by which these services can be controlled remotely. Currently, these services often require an individual to be present, listen for a dial tone, and enter the appropriate touch tone signals. Often, a remote service will establish a telephone connection and disconnect due to a telephone feature being disabled, e.g., Call-Waiting can cause a computer session to lose the line when in enabled.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Remote Telephone Feature Controller via Electronic Distribution

      With the advent of special telephone services such as "Call
Waiting", "Cancel Call Waiting", "Call Forwarding", etc., a need has
arisen by which these services can be controlled remotely.
Currently, these services often require an individual to be present,
listen for a dial tone, and enter the appropriate touch tone signals.
Often, a remote service will establish a telephone connection and
disconnect due to a telephone feature being disabled, e.g.,
Call-Waiting can cause a computer session to lose the line when in
enabled.

      An individual may not be present at a telephone that enables
the telephone feature.  Moreover, a user may be at a remote location
that would require a long distance fee to communicate with their
phone.  For example, a service may be trying to establish a file
transfer over a public telephone line to a user's personal computer.
The user's personal computer's connection is to a telephone line (via
modem) that has the "Call Waiting" feature.  This feature produces a
tone whenever another user is trying to establish a call on the same
line.  Unfortunately, this tone can cause interference or a
disconnection of an established file transfer session.  If a user is
not available to disable this feature the problem of interference and
disconnections can persist.  In addition, the user may not have a
telephone available to them to change the remote telephone features.
It is desirable to eliminate the above problems.

      A service can be provided at a user's terminal, e.g.,
workstation, which can automatically transmit commands over an
electronic distribution network to control telephone features.  This
service would allow a user or service to issue distributions, i.e.,
commands, to a telephone over the electronic network.  Invocation of
the service sends a distribution(s) to an electronic address that
contains a Telephone Software Interface (TSI), e.g., the Rolm 244PC.
The distribution would contain unique identifier codes to be
associated with a particular telephone feature, such as call waiting
disabled or call forwarding.  The originator, upon invoking the
service would be prompted to select the command and specify any
appropriate parameters, e.g., press 1 if you want call waiting
disabled.

      Furthermore, a Dynamic Registration Service allows the
originator to define a sequence of touch tones that should be
produced.  Upon the user selecting the feature that they wish enabled
or disabled the service would enact the sequences of tones.  For
example, a file transfer program could dial the local tele...