Browse Prior Art Database

Method for Enhanced Messaging Service

IP.com Disclosure Number: IPCOM000105584D
Original Publication Date: 1993-Aug-01
Included in the Prior Art Database: 2005-Mar-20
Document File: 4 page(s) / 127K

Publishing Venue

IBM

Related People

Atwater, KM: AUTHOR [+4]

Abstract

An apparatus and method are described for allowing mapping conditions in messages to selected actions. A list of actions is mapped to a type of message which has been left on the phone. A caller may only be interested in certain messages left on an answer machine, particularly if there are important messages anticipated. A caller may only be interested in the presence of an agreed upon content in a message. A method is needed for automatically performing appropriate action when particular content in messages, on an answer machine, is detected.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 45% of the total text.

Method for Enhanced Messaging Service

      An apparatus and method are described for allowing mapping
conditions in messages to selected actions.  A list of actions is
mapped to a type of message which has been left on the phone.  A
caller may only be interested in certain messages left on an answer
machine, particularly if there are important messages anticipated.  A
caller may only be interested in the presence of an agreed upon
content in a message.  A method is needed for automatically
performing appropriate action when particular content in messages, on
an answer machine, is detected.

      Currently, messages may be left on a telephone answering
machine.  The intended call recipient may subsequently poll the
answer machine to see if messages are left.  A method is needed for
automatically communicating important messages to the recipient of a
call at or near the time the important message was detected.

      In the present invention, the messaging capability in an
answering machine system is expanded.  The present implementation
executes on an answer machine apparatus and is completely independent
of any phone lines connecting telephones.  The call is handled in
accordance with the type of messages which have been left on the
answer machine.  Content is recognized within messages for the
purpose of performing a configurable list of actions.  Content
recognized is configured on the answer machine with either a person's
voice which was previously recorded on the answer machine (voice
print), a voiced word, a series of telephone keypad tones or a
character string for recognizing within a voice recording.

      While playing an existing message on the answer machine, a user
is able to save a voice print (reconstruction variables of an audio
based on averages of audio samples) from a message previously left or
a voice currently speaking on the phone by manipulating a user
interface or the telephone keypad to save the voice print.  Remotely,
telephone touch tone keypad entries can be used to navigate through
messages and save a desired voice print.  Of course, special keys can
be made available on the answer machine for local configuration at
the answer machine.  This means any messages left on the answer
machine which contain portions matching the voice print will cause an
assigned list of actions.

      The answer machine can also optionally be configured for
detecting a character string in one or more messages.  The character
string specification is entered using the same answer machine user
interface previously described.  Optionally, the user may enter the
string with predefined telephone touch tone keys or a voice string
subsequently converted into a character string for matching to
messages.  The answer machine may also be configured for recognizing
a series of touch tones in messages.  This allows communicating in
code to an answer machine for subsequent processing.  Finally,
another embodim...