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Vocalized Appointment Cancellation Informer

IP.com Disclosure Number: IPCOM000105625D
Original Publication Date: 1993-Aug-01
Included in the Prior Art Database: 2005-Mar-20
Document File: 4 page(s) / 133K

Publishing Venue

IBM

Related People

Fitzpatrick, GP: AUTHOR [+3]

Abstract

Current electronic calendar systems provide a method for electronic cancellation notices to be sent to scheduled attendees by electronic mail. However, no mechanisms exist for other methods of notifying attendees when meetings are cancelled.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 41% of the total text.

Vocalized Appointment Cancellation Informer

      Current electronic calendar systems provide a method for
electronic cancellation notices to be sent to scheduled attendees by
electronic mail.  However, no mechanisms exist for other methods of
notifying attendees when meetings are cancelled.

      This article describes a mechanism which integrates telephone
dialing software, (TDS), electronic calendar systems and
Text-To-Speech conversion processes to notify attendees of
appointment cancellations.

The following is a functional outline for this mechanism:

1.  Cancel multiple appointments using an electronic calendar
2.  Determine which attendees do not have e-mail
3.  Convert text messages to speech messages
4.  Place telephone calls from a display terminal
5.  Redial telephone numbers that were not answered

6.  Send the messages to the scheduled attendees

      The mechanism can be used by the appointment originator or
appointment attendees and operates as follows:  a user accesses the
calendar, selects the time period of an absence and enters a message
explaining that the appointment is cancelled.  A list of the
attendees for each appointment falling in that time period is then
displayed.  From this list the user may select those he wants
notified of the cancellation.

      Example: An employee is scheduled to attend a 4:00pm meeting,
but is unable to attend, and wishes to notify the person who called
the meeting.  He selects the time period to cancel is selected,
message entered, then from the list of attendees, the name of the
person who called the meeting is selected.

      Vocalized Appointment Cancellation Informer (VACI) receives a
list of data for appointments specifying the selected time period.
Inclusive data such as:

o   Attendees' name(s)
o   Attendees' telephone number(s)
o   Appointment start time
o   Appointment subject
o   User's name

      VACI will determine whether a name has been passed to it.  If
not, the data pertaining to that record will be passed to an error
table and processing will continue with the next record.

      When a name is passed, the next step will be determined by
whether or not a directory is available.

      If a directory is available, VACI will access it to determine
which names have electronic mailing addresses.  Records having
electronic mailing addresses can be notified by telephone call or
electronic mail.  If electronic notification is preferred, an
electronic message or note may be sent.

      VACI will also use the directory to obtain telephone numbers
for the records that were passed from the calendar without them.  The
telephone number can be obtained in either of two ways.

      First, a given calendar service may allow calendar entries to
be associated with telephone numbers via some mechanism internal to
that calendar service.  Such idiosyncratic association techniques are
completely transparent to VACI.  All th...