Browse Prior Art Database

Method for Notifying Caller of Speed Dial Settings

IP.com Disclosure Number: IPCOM000105899D
Original Publication Date: 1993-Sep-01
Included in the Prior Art Database: 2005-Mar-20
Document File: 2 page(s) / 76K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

Provided is a method for notifying the caller of helpful speed dial settings.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Method for Notifying Caller of Speed Dial Settings

      Provided is a method for notifying the caller of helpful speed
dial settings.

      Telephone users are often unaware of the convenient and
efficient techniques available to them while using state-of-the-art
telephone systems.  Although speed dialing and variations of it are
available to the user, these time-saving techniques often go unused
by most users simply because they don't know about them.  Therefore
these users continue to waste time by pressing numbers on the keypad.

      Provided is a method of solving the problems caused by lack of
training on state-of-the-art telephone systems.  When the user uses
the keypad to dial a number, the system automatically initiates the
necessary queries of the user profile and additional phone memory
routines.  These searches occur while the phone call is being placed
and the phone is ringing.  Then the system responds to the user with
a helpful voice command instructing the user how to save time in
placing this particular call in the future.  Protective measures are
taken to insure that:

1.  The message is not lost if the phone call connection is made
    before the annotation can be completed;
2.  The system voice doesn't walk on the phone conversation;
3.  The instructions are not lost when the phone call connection is
    terminated.

      The flow is as follows:

      The user uses the keypad to dial a phone number.

     The system automatically initiates the Dialing Detection
Function
     (DDF) to determine which of these three media were used to place
     this call:

               Dialing the keypad
               Speed Dialing (SD) key function
               Voice-activated Phone memory (PM) function

      While the call is being placed, and the telephone is ringing
the number, the system decides which of the 2 following steps to
execute.

      If this call was placed via the speed dialing function or the
voice/phone memory function, then the system goes back into a dormant
state and simply allows the call to complete.

      If, however, as is the case with our example, this call was
placed by dialing the keypad, then the system records the sequence of
numbers that was just dialed, and it performs the...