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Browse Prior Art Database

Secretary Oriented System

IP.com Disclosure Number: IPCOM000107323D
Original Publication Date: 1992-Feb-01
Included in the Prior Art Database: 2005-Mar-21
Document File: 2 page(s) / 78K

Publishing Venue

IBM

Related People

Keller, RS: AUTHOR [+2]

Abstract

In many electronic office systems, there exist screens, panels, windows and commands to work with things like the mail, calendars, document storage, and directory things. Many of these systems allow access to other people's information on an authorization basis. (For example: USERA can look at USERB's calendar information if USERB authorizes it.) These systems are mostly organized with the principal in mind (as opposed to the secretary). This results in a very clumsy office system for secretarial support. Consider the office system that offers an EUI (end user interface) designed for secretarial support. Secretaries tend to be oriented to people more than to a particular office function (like mail or calendar).

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This is the abbreviated version, containing approximately 57% of the total text.

Secretary Oriented System

       In many electronic office systems, there exist screens,
panels, windows and commands to work with things like the mail,
calendars, document storage, and directory things. Many of these
systems allow access to other people's information on an
authorization basis.  (For example: USERA can look at USERB's
calendar information if USERB authorizes it.)  These systems are
mostly organized with the principal in mind (as opposed to the
secretary).  This results in a very clumsy office system for
secretarial support.  Consider the office system that offers an EUI
(end user interface) designed for secretarial support.  Secretaries
tend to be oriented to people more than to a particular office
function (like mail or calendar).  Additionally, secretaries also are
more often concerned with the current state of the office, (where the
principals are right now, what is the next meeting, when are the
principals going to return) as opposed to what is a particular
principal's schedule for a particular day.  As an example of this,
consider the secretary who receives a phone call that needs to be
handled by one of the sales people she/he supports.  It is not really
of concern which sales person handles the call; however, it needs to
be handled by one that is available. The secretary can recall each
sales person's calendar in succession looking for the sales person
that is available (possibly just to find that the selected sales
person is not at thei...