Dismiss
InnovationQ will be updated on Sunday, Oct. 22, from 10am ET - noon. You may experience brief service interruptions during that time.
Browse Prior Art Database

User Tailorable On Line Manuals

IP.com Disclosure Number: IPCOM000108768D
Original Publication Date: 1992-Jun-01
Included in the Prior Art Database: 2005-Mar-22
Document File: 1 page(s) / 37K

Publishing Venue

IBM

Related People

Keller, RS: AUTHOR [+2]

Abstract

Current on-line manuals offer some improvement over traditional paper manuals in the ability to 'link' to related parts of other manuals on the bookshelf. However, the text is still written as if there were only one copy for everyone. This copy is written to a common level of user and background. However, readers come from a variety of backgrounds with differing levels of education and diverse needs.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 90% of the total text.

User Tailorable On Line Manuals

       Current on-line manuals offer some improvement over
traditional paper manuals in the ability to 'link' to related parts
of other manuals on the bookshelf.  However, the text is still
written as if there were only one copy for everyone.  This copy is
written to a common level of user and background.  However, readers
come from a variety of backgrounds with differing levels of education
and diverse needs.

      A user profile can provide a short checklist to allow a user to
'define his needs' and dynamically modify the content of the manual
to match the needs for this invocation.  The completed user profile
could then become the default for other manuals, or may be
selectively changed for any single invocation.  Checklist questions
may be common to many manuals on the bookshelf.  Questions might
include:
1. Depth: "I am reading this time to obtain--
   A. Basic overview of functions
   B. Specific task needs
   C. Understanding of linkage to related functions or products
   D. In-depth review of values, limits, and calculation
2. Background: "I would classify my experience here as--
   A. Beginning user with basic needs
   B. Advanced user with limited need for helps and examples
   C. Computer knowledgeable with appropriate vocabulary
3. Vocabulary
   A. General business
   B. Advanced training or experience in this area
   C. Computer literate, familiar with technical terms
   Note: It may not be d...