Browse Prior Art Database

Command Line Access to Error Recovery Articles Linked to Hypertext Library of Information

IP.com Disclosure Number: IPCOM000109349D
Original Publication Date: 1992-Aug-01
Included in the Prior Art Database: 2005-Mar-24
Document File: 6 page(s) / 219K

Publishing Venue

IBM

Related People

Hay, MC: AUTHOR [+2]

Abstract

Using InfoExplorer* with AIX/6000* Version 3.1 to access information supporting error messages requires multiple cumbersome steps. Users complain that the information is often too general to be helpful and that it is difficult to access.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Command Line Access to Error Recovery Articles Linked to Hypertext Library of Information

       Using InfoExplorer* with AIX/6000* Version 3.1 to access
information supporting error messages requires multiple cumbersome
steps.  Users complain that the information is often too general to
be helpful and that it is difficult to access.

      AIX/6000 Version 3.2 combines the InfoExplorer database of
information (Fig. 1), the info -h command, AIX/6000 error message
IDs, and  linked specific error recovery articles in such a way that
message information is linked to the InfoExplorer database and can be
invoked with a simple command.

      The message catalog numbering convention provides a way to
uniquely identify every cataloged error in the AIX/6000 3.2 operating
system.  Adding this unique identifier to a corresponding recovery
article (the information explaining to a user how to recover from the
error that was generated) allows users to access linked information
in one simple step instead of many.

      Users are linked from the recovery article to related
information located throughout the InfoExplorer databases.  Users now
have direct access, first to recovery details and then to multiple
relevant information sources supporting the tasks they are
performing.

      Note:  AIX 3.2 implements only a limited set of recovery
articles; however, when a user enters info -h messageid (where
messageid is any cataloged AIX/6000 error message) they will invoke
InfoExplorer at the place in the database that most closely supports
the error message.

      Beginning with AIX/6000 Version 3.1, error messages were
cataloged and given unique identification strings.  The first four
digits of every message number refer to the component to which the
message belongs.  The last three digits identify the message within
its particular catalog.

      In the  AIX/6000 3.1 version of InfoExplorer, a hypertext index
was created based on the error message component and message IDs.  To
get to the message index, a user could search for the index through a
word search or find a message index link in the task index.  Then,
the user would look through the index to find the component ID and
click the mouse button to see a list of message IDs.  When clicking
on the message ID, the user would then be linked to a reference
article that explains the syntax and provides usage examples related
to the command that caused the error.  This process (see Fig. 3) was
a multi-step method to access information related to the operating
system error messages.

      In AIX/6000 Version 3.2, recovery articles link to logical
info...