Browse Prior Art Database

Workstation Based Help Facility for Host Based Messages

IP.com Disclosure Number: IPCOM000110233D
Original Publication Date: 1992-Nov-01
Included in the Prior Art Database: 2005-Mar-25
Document File: 2 page(s) / 107K

Publishing Venue

IBM

Related People

Tidwell, LD: AUTHOR

Abstract

Disclosed is a workstation-based help facility to help users interpret host-based messages. With the help facility described, users have instant online access to message descriptions.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Workstation Based Help Facility for Host Based Messages

       Disclosed is a workstation-based help facility to help
users interpret host-based messages.  With the help facility
described, users have instant online access to message descriptions.

      Other message help facilities require the user to remember a
message number, then correctly retype that message number on a
command line.  With this help facility, users simply use the mouse
pointer or the cursor keys to point to a message number in a
Communications Manager emulator window.

      When the user asks for help, this help facility retrieves a
line of text from the emulator session, then attempts to find a valid
message number on that line.  Once the facility finds a valid message
number, it retrieves the appropriate information from a database.  No
typing is necessary to get help for a message in a Communications
Manager emulator window.

      This help facility also includes a notes facility that displays
user-defined notes inline with the message descriptions supplied by
IBM.  The facility associates a note with a unique message ID, then
displays that note with the message description whenever information
for that message is displayed.

      A common problem with host-based products is that a single
message number is often associated with what are essentially several
different messages.  When users look up the message number, they find
descriptions for all variations of the message.  Users must then
decide which information applies to their situation.

      For example, the following list contains three of the 14
possible formats of VTAM message IST001I:
.  IST001I VTAM START REJECTED - FAILURE ATTEMPTING TO FIX STORAGE
.  IST001I VTAM START REJECTED - PROCE...