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Browse Prior Art Database

Third Party Notification of Automatic Responses

IP.com Disclosure Number: IPCOM000110347D
Original Publication Date: 1992-Nov-01
Included in the Prior Art Database: 2005-Mar-25
Document File: 2 page(s) / 62K

Publishing Venue

IBM

Related People

Fitzpatrick, GP: AUTHOR [+4]

Abstract

Many existing electronic office mail systems provide a method of sending mail items to more than one addressee and then carbon copying (CC) others who have a need to know the same information but will not need to directly act upon it. Many also provide a method of alerting the originator of the note that one or more of the addressees is not presently receiving mail. This response allows the originator of the note to be aware that the addressee(s) have not yet read or acted upon the information. Yet, those who are on the carbon copy list are not sent the notification of the addressees absence and are lead to incorrectly believe that the addressee has read and acted upon the note's contents.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 62% of the total text.

Third Party Notification of Automatic Responses

       Many existing electronic office mail systems provide a
method of sending mail items to more than one addressee and then
carbon copying (CC) others who have a need to know the same
information but will not need to directly act upon it.  Many also
provide a method of alerting the originator of the note that one or
more of the addressees is not presently receiving mail.  This
response allows the originator of the note to be aware that the
addressee(s) have not yet read or acted upon the information.  Yet,
those who are on the carbon copy list are not sent the notification
of the addressees absence and are lead to incorrectly believe that
the addressee has read and acted upon the note's contents.

      This article describes a novel method for solving this problem
by enabling the notification of CC recipients.

      The technique described here involves the use of the CC list in
sending back automatic responses, not only to the originator of the
note, but also the users contained in the carbon copy list.
Moreover, a special service for copy recipients can be utilized to
suppress notification, if desired.  Since the originator of the note
is returned a notification that the addressee is away (via reading
his userid from information contained within the note), the carbon
copy list could also be read from the contents of the note (or a
specific field), enabling the CC userids to be alerted to the
addressee's...