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Browse Prior Art Database

Audio Reception Network Server Distribution Correlator

IP.com Disclosure Number: IPCOM000110805D
Original Publication Date: 1994-Jan-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 74K

Publishing Venue

IBM

Related People

Salahshour, A: AUTHOR [+2]

Abstract

With the advent of multimedia mail applications users are increasingly receiving audio messages within their inbasket. In addition, methods for sending a pre-recorded telephone message within a mail network is possible. Typical systems require special telephone numbers to be correlated to specified electronic addresses. This requires a telephone number for every user.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Audio Reception Network Server Distribution Correlator

      With the advent of multimedia mail applications users are
increasingly receiving audio messages within their inbasket.  In
addition, methods for sending a pre-recorded telephone message within
a mail network is possible.  Typical systems require special
telephone numbers to be correlated to specified electronic addresses.
This requires a telephone number for every user.

      Enterprises typically share telephone numbers between users.
For example, multiple secretaries may have the same phone number.  A
method is desired whereby audio messages can be received at a signal
source and processed according to content as to whom the recipient
should be for the message.  Consider an enterprise that has the
capability of routing voice messages from a single answering device.
These enterprises, typically, have a human being, listen to the
message and then determine where the message should be directed.
Some telephone services, attempt to reduce this problem via VARS
which force the caller through a maze of DTMF menus.  It should be
apparent that users typically like to leave short messages, such as
who they are calling and why.

      This article describes a mechanism that utilizes a
Voice-To-Text server, such as the IBM Speech Accelerator to determine
the electronic address and electronic mailing attributes for an audio
message based on the audio content.  With the advent of IBM's Speech
Accelerator operating in a RISC System 6000* that has a language
model and 20,000 word vocabulary, this invention exploits this
technology to achieve an automated distribution service for audio
messages.

ESSENTIAL ELEMENTS

o   Voice-to-Text Server - The element translates the audio to its
    textual representation.

o   Audio Instructional Player - This element directs the user about
    the consequences of the user's verbal message.  This element
    conveys instructions to the caller.  For example, to explicitly
    state the intended...