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Browse Prior Art Database

Method for Communicating Information to and for Traveling Users

IP.com Disclosure Number: IPCOM000111043D
Original Publication Date: 1994-Feb-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 4 page(s) / 163K

Publishing Venue

IBM

Related People

Fitzpatrick, GP: AUTHOR [+3]

Abstract

Discolsed allows automatic routing of priority mail distributions of arbitrary media to an appropriate device depending upon the automatic location determination and preferences of the recipient.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 34% of the total text.

Method for Communicating Information to and for Traveling Users

      Discolsed allows automatic routing of priority mail
distributions of arbitrary media to an appropriate device depending
upon the automatic location determination and preferences of the
recipient.

      Current answering machines allow a caller to leave a voice
message.  More sophisticated systems allow the caller to key out to a
live operator if leaving a message is not desirable.  Current
methodologies require the caller to continue using the phone system
for delivery of a message.  The user may wish to leave a message on
an alternative device.  An automatic method is needed for permitting
a caller to leave a message on an alternative device other than the
telephone such as fax, electronic mail, etc.

      Users may use a variety of means for communicating information
to other users.  One peripheral may be used one day and a different
type of peripheral another day.  For example, a user may desire to
communicate from telephone to a recipient's electronic mail user id
while out of town.  The user may have access to a fax and prefer
receiving information on the fax.  A method is needed for supporting
communications from any media to any other type of media,
particularly for traveling users.

      In the preferred embodiment of this article, as shown in the
Figure, provided is a Location Resolver and Redirector (LORRI)
process responsible for appropriately resolving the location of
recipients and then redirecting the distribution to the recipients
according to the recipients' preferences.  For example, a user wishes
to call a recipient with a phone message.  The recipient may not be
present for the call.

      The Phone Interface Service interfaces with the Location
Resolver and Redirector (LORRI) process for determining where to send
the phone mail message and to what device.  The caller is notified
with an acknowledgment message of which redirection occurs after the
caller has left a message.  LORRI interfaces back to the Phone
Interface Service (POIS) for delivery of the response indicating how
and where the message is being handled.  Similarly for electronic
mail, a sender may send a mail distribution to a recipient.  The
receiving mail service interfaces with an Electronic Mail Interface
Service (EMIS) which in turn interfaces to LORRI.  LORRI redirects
the distribution appropriately and if an alternative media (other
than electronic mail) is chosen, an indicator message is sent to the
sender to indicate how the message was handled.

      A user may also fax distributions to a well-known phone number
which services inbound fax documents.  The phone number may be called
from any G3 or G4 type fax and there may be multiple numbers served.
The caller interfaces to a Fax Interface Service (FIS) which is much
like a phone system.  The FIS interfaces with the caller to determine
which recipient(s) to send the fax to.  The caller...