Browse Prior Art Database

Authorized Access to In-Progress Telephone Calls

IP.com Disclosure Number: IPCOM000111075D
Original Publication Date: 1994-Feb-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 36K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

When a telephone user places a call and receives a busy signal, the caller often needs to know who the callee is talking to, and how long the conversation has been in progress, but there is currently no method of determining this information. This can pose a serious problem, for example, when a manager needs to talk to one of his/her employees. Knowing who the employee is talking to and the length of the call would be helpful information in determining a course of action.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 93% of the total text.

Authorized Access to In-Progress Telephone Calls

      When a telephone user places a call and receives a busy signal,
the caller often needs to know who the callee is talking to, and how
long the conversation has been in progress, but there is currently no
method of determining this information.  This can pose a serious
problem, for example, when a manager needs to talk to one of his/her
employees.  Knowing who the employee is talking to and the length of
the call would be helpful information in determining a course of
action.

      This system provides a method by which a phone user with
appropriate authorization can determine who the callee is talking to,
and the length of the call, when a busy signal is received.  Current
art allows the user with the appropriately equipped telephone, to
display the name and/or number of the person making an incoming call
(in reality, the name specifies the owner of the phone).  This new
system is activated when the caller receives a busy signal.  If the
caller has the appropriate authority and hardware, the system then
determines who the callee is talking to, and the length of the
conversation so far.  Then it displays this information on the
caller's phone and/or on a connected computer system.

      For example, Bob is John's manager, and Bob calls John but he
receives a busy signal.  Bob simply glances at his phone and sees
that John has been talking to Frank for 35 minutes.  Bob knows that
John has a weekly one...