Browse Prior Art Database

Caller Control of Phone Messages

IP.com Disclosure Number: IPCOM000111285D
Original Publication Date: 1994-Feb-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 41K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

Disclosed is a system which allows the initiator of a telephone call to manage phone messages that this user has left on another user's phone. When a caller leaves multiple messages for the same user, it is sometimes desirable to change or delete previous messages, especially if the recipient has not yet processed the old messages. For example, sometimes new information is conveyed by the new message, making the first message obsolete. Also the caller might not remember that a previous message was left, or the caller might not remember the exact content of the message.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 74% of the total text.

Caller Control of Phone Messages

      Disclosed is a system which allows the initiator of a telephone
call to manage phone messages that this user has left on another
user's phone.  When a caller leaves multiple messages for the same
user, it is sometimes desirable to change or delete previous
messages, especially if the recipient has not yet processed the old
messages.  For example, sometimes new information is conveyed by the
new message, making the first message obsolete.  Also the caller
might not remember that a previous message was left, or the caller
might not remember the exact content of the message.

      This system enables the user to leave more pertinent telephone
messages, based on previous messages left for this recipient.  For
example, USER1 calls USER2 and leaves MSG1.  Later, USER1 calls USER2
again in order to convey some new information in MSG2.  Meanwhile,
USER2 has not yet listened to MSG1.  Before the system queues USER1
for MSG2, an annotated message is played for USER1, informing him/her
that there is a previous message from USER1 in USER2's message log
which USER2 hasn't heard yet.  Therefore, the system gives USER1
these options:

o   Listen to the previous message.

          The user could select this option if he/she needed to
    recall the information left in the first message.

o   Delete the previous message.

          The user could select this option if the first message is
    now no longer need...