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Browse Prior Art Database

Method for Managing Same Caller Messages

IP.com Disclosure Number: IPCOM000111479D
Original Publication Date: 1994-Feb-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 69K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

Disclosed is an improved method for managing same caller phone messages within a phone system.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Method for Managing Same Caller Messages

      Disclosed is an improved method for managing same caller phone
messages within a phone system.

      Often a caller leaves more than one message on an answering
system.  The callee must remember what was said in previous messages.
This becomes more difficult when there exists intervening messages
from other callers.  A method is needed for allowing a callee to
automatically move to the next message from the same caller should
more than one message from the same caller be present on the system.
This allows a single train of thought to occur for messages which are
related to each other.

      Prior art allows automatically indicating to a user listening
to a phone message, when other messages are pending from the same
caller, that more than one message exists from the caller.  Based on
the source address of the call, an indication is provided to the
user.  This situation is indicated at the beginning of a current
message to be listened to.  A system-generated message is annotated
to the user for indicating there are other messages, and how many,
from the same caller.  The user then has the option to proceed with
listening to the current message as is customary in prior art or to
listen to the messages from the same caller as a group of contiguous
messages.  If the user selects to listen to the messages as a group,
then the user has the option to listen to the current message from
the caller, proceed to the next message from the same caller, or
proceed directly to any of the messages from the same caller by
entering the relative position number (with keypad or voice) of the
message as a handle.  When any or all messages have been listened to
satisfaction, the user may issue a single remove or store function to
handle the group of messages as a single entity.  Storing will
concatenate the messages together.  Removing will delete all messages
from the same caller.  Of course, individual messages may be handled
individually as well.

      Provided herein is an improved method for managing same caller
messages.  Prior art stored pending me...