Browse Prior Art Database

Inbasket Access for Active Telephone Communications

IP.com Disclosure Number: IPCOM000111499D
Original Publication Date: 1994-Feb-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 50K

Publishing Venue

IBM

Related People

Williams, ML: AUTHOR

Abstract

Users often need to obtain information about related notes and messages during a telephone conversation. For example, a user may be asked over the telephone if they received a meeting notice sent by the caller. Current art requires the user to invoke a computer and to perform manual specifications for query requests of their inbasket and then to subsequently read off the information to the other party over the telephone line. Often, the user must initialize the electronic mail application to perform queries within the inbasket. Users desire methods by which inbasket information can be accessed during a real-time telephone conversation. More specifically, users desire methods by which inbasket information is audibly conveyed during a real-time telephone conversation.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 59% of the total text.

Inbasket Access for Active Telephone Communications

      Users often need to obtain information about related notes and
messages during a telephone conversation.  For example, a user may be
asked over the telephone if they received a meeting notice sent by
the caller.  Current art requires the user to invoke a computer and
to perform manual specifications for query requests of their inbasket
and then to subsequently read off the information to the other party
over the telephone line.  Often, the user must initialize the
electronic mail application to perform queries within the inbasket.
Users desire methods by which inbasket information can be accessed
during a real-time telephone conversation.  More specifically, users
desire methods by which inbasket information is audibly conveyed
during a real-time telephone conversation.

      This article describes a method by which users during real-time
telephone conversations can have direct inbasket information read to
them or optionally to another user.  A Digital Data Monitor Component
monitors the telephone conversation for a specified Dual-Tone
Modulation to activate the invention.  Optionally, a mouse or other
input device may be used to activate the invention when the user has
access to a data processing apparatus.  Substitutional independent
telephone voice recognition components can be employed to directly
invoke the invention during the telephone conversation.  Upon
activation, the user is permitted to a...