Browse Prior Art Database

Method and Apparatus for Automatic Point-of-Contact Key Function for Telephone-Initiated Response

IP.com Disclosure Number: IPCOM000111553D
Original Publication Date: 1994-Mar-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 48K

Publishing Venue

IBM

Related People

Johnson, WJ: AUTHOR [+2]

Abstract

When users check their PhoneMail messages, they have no efficient and automatic method of responding to those messages at the point of contact. A method is needed to allow the user to intervene with an automatic response at any particular point of interest while listening to a telephone message.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 63% of the total text.

Method and Apparatus for Automatic Point-of-Contact Key Function
for Telephone-Initiated Response

      When users check their PhoneMail messages, they have no
efficient and automatic method of responding to those messages at the
point of contact.  A method is needed to allow the user to intervene
with an automatic response at any particular point of interest while
listening to a telephone message.

      The ability exists to listen to a message and then
automatically respond to it in one of the following ways:

1.  Call a phone number mentioned in the message.

2.  Locate and contact a person whose name is mentioned in the
    message.

3.  Add the message as an event on the electronic calendar, according
    to dates and times mentioned in the message.

      The ability also exists to navigate forward or backward through
a message by, for example, 5 or 10 seconds at a time.  This system
provides a method and apparatus for solving the problem of not being
able to automatically initiate the desired response by pressing a
function key as the user is listening to the message.

This system provides the following three main functions:

1.  Automatic Call Return -- Invokes the Sentence Parsing Function
    (SPF) which interrogates the voice message at the point at which
    it was interrupted by the user, searches for a series of numbers
    in the message, then verifies that the sequence of numbers
    matches one of the valid user-defined confi...