Browse Prior Art Database

Handling Busy Signals during Automated Teleconference

IP.com Disclosure Number: IPCOM000111747D
Original Publication Date: 1994-Mar-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 36K

Publishing Venue

IBM

Related People

Melkus, LA: AUTHOR [+2]

Abstract

In [*], techniques were disclosed that allow users to set up a teleconference between other users simply by selecting a distribution list containing the names of the conference attendees. A facility was described that would allow the user to see the list of attendees on the workstation display with the call status next to each name. Possible status included: ringing, busy, connected, and no answer. Voice mail would be detected and presented as a no answer.

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This is the abbreviated version, containing approximately 90% of the total text.

Handling Busy Signals during Automated Teleconference

      In [*], techniques were disclosed that allow users to set up a
teleconference between other users simply by selecting a distribution
list containing the names of the conference attendees.  A facility
was described that would allow the user to see the list of attendees
on the workstation display with the call status next to each name.
Possible status included:  ringing, busy, connected, and no answer.
Voice mail would be detected and presented as a no answer.

      The present disclosure is an extension to this facility,
describing techniques to better handle busy signal responses by
providing the originator with more options to reach the attendee.

      When the teleconference facility detects a busy signal from one
of the conference attendees, it would display the status of "Busy"
next to the attendee's name in the list on the originator's
workstation.  The conference originator would then have three choices
to further handle the call:

1.  Camp-On Line

2.  Bypass this attendee

3.  Call again in _5_ minutes.

      Option 1 would allow the originator to camp-on the attendee's
line so that when the line became free, the originator would
automatically be connected.  Option 2 would allow the originator to
bypass this attendee and proceed with the teleconference.  Option 3
would allow the originator to have the facility automatically call
the attendee again in a specified period of time.

Refer...