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Browse Prior Art Database

Telephony Call-Back Reminder Object

IP.com Disclosure Number: IPCOM000112050D
Original Publication Date: 1994-Apr-01
Included in the Prior Art Database: 2005-Mar-26
Document File: 2 page(s) / 58K

Publishing Venue

IBM

Related People

Pascoe, RA: AUTHOR [+2]

Abstract

This invention provides a Graphical User Interface means for logging notes about a phone conversation a user may wish to have when the party called is not available, and a means for retrieving these notes when the party becomes available. The caller may be routed to an answering machine or secretary where a Contacting someone by phone is not always successful. The caller may be routed to an answering machine or secretary where a message may be left asking the called party to return the call. When the called party does return the call, the caller may have forgotten the reason for the call, or may have filed away data related to the reason for the call.

This text was extracted from an ASCII text file.
This is the abbreviated version, containing approximately 52% of the total text.

Telephony Call-Back Reminder Object

      This invention provides a Graphical User Interface means for
logging notes about a phone conversation a user may wish to have when
the party called is not available, and a means for retrieving these
notes when the party becomes available.  The caller may be routed to
an answering machine or secretary where a Contacting someone by phone
is not always successful.  The caller may be routed to an answering
machine or secretary where a message may be left asking the called
party to return the call.  When the called party does return the
call, the caller may have forgotten the reason for the call, or may
have filed away data related to the reason for the call.

      Consider the Call-Back Reminder Object.  This object, provided
in an object oriented, graphical user interface environment, accesses
a simple 'notes' editor with data type independence and hyperlinking
ability.  When a telephone conversation can not be made, and it is
anticipated that the called party will call-back at a future time,
the caller places information relating to the failed call into the
object.  The caller records information in any data type (i.e., text,
voice, graphic), and creates linkages to other pertinent data (i.e.,
spread sheet, graphics, video).  The information is stored with an
association to a person object representing the called party.

      When the called party returns the call, several techniques can
be used to retrieve previously stored data:

o   Menu Driven Access; open the Call-Back Reminder object...